Customer Ratings & Reviews

Bought it but have not had to use it yet. So, I am happy about that.

We always purchase the extended warranties with any major purchase. The Geek Squad was a savior when we purchased our Sansung refrigerator several years ago due to ice maker.

Great guys for install…Haven’t found the need to call them out again & hope I will not in the future.

I love the fact i have bumper to bumper warranty on my refrigerator

Best Buy geek squad protection is the best warranty and a must for any purchase. They replace faulty products or replace it no questions ask. Better than manufacturers warranty.

I just made a purchase: therefore I can’t comment at this time.

My warranty was deleted some how during the exchange process. But, after a few hours, Best Buy rectified the issue. They serviced my fridge and it’s like new. No issues, thereafter.

Good service. If I could get geek squad service for items I purchased elsewhere I would.

The agents give me a few advice about how to take care.

I use it to store my extra cakes in and it has been the best addition to my business

I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one

Great to know that our products are covered. Peace of mind.

It better to get warranty on high price ticket items because if you decide to cheap out it can come back to hurt your wallet it repaireds.

My TV was installed with a greatest of care and everything was explained to me in detail. My freezer was delivered and installed with the same amount of care and concern.

Gf ready way to keep our items covered under warranty. Great price as well.

Honestly, most of the refrigerators out there do not get good reviews on the ice makers, so buy the 5 year protection was a no-brainer. For what we paid for this unit, i'm confident that we would come out ahead if there were ever an issue.

The agent did a great job in timely manner No need to worry

Have not used the services yet. Very good customer service so far!

This is my second year with Geek Squad Protection. I am enjoying the service. At the beginning I thought the money I paid for three years protection is a waste. But that is not the case, the service I am enjoying since last year is worth the money paid.

I haven’t had to use them recently but I have been very satisfied in the past.