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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 4,623 reviews
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it protects my investment and hopefully their service, if needed, is simplified and easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv and thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must when buying electronics like i do. They are so helpful and the discounts are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad for a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors the Greek Squad Service. It is easy to use and the staff is always helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had problems with fridges in the past so this was needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price for the geejsquad protection. Saves me the concern of fixing, replacing or having to buy something new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great managers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service managers helped out with guarantee issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the way geek squad responds quickly to my requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so protected. I was terrified at first but now I'm protected :p

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of following up on a repair needed through the warranty process is simple and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always should protect your products so I get the geek squad on everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy day. No issues thus far. I hope it doesn't get to the point of a complain

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! The guys delivered the fridge and was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AL_B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Level the refrigerator door, check if refrigerator is leveled correctly Knowledgeable technician from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return refrigerator, no refund was allowed, so bought plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise Choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wise to add Protection Plans especially with the Covid delays in delivery nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always you have to have this service. Without it you'll pay in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use this protection plan. But, I have it just incase. It is affordable, so I would recommend to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Geek Squad protection to protect the new appliance. It seems to be a good deal to cover for 3 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge but the ice maker doesn’t produce much ice at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent customer service and very good product i will recommend this to all my friends and family

    I would recommend this to a friend