Customer Ratings & Reviews

I always get the geek squad protection on everything I buy.

Definitely good to have. Ive used them in the past and always had positive results.

Great customer service. Friendly and helpful. Excellent job done

Haven't had to use, but was a good deal for new appliances these days after hearing horror stories.

We are thankful a 5 year warranty is available. Our whirlpool compressor died after 6 years. With a 10 year warranty, plus this service warranty, we should be set for life.

Geek squad team is wonderful. Explained everything needed regarding my purchase and made sure I was satisfied with the product.

This came in handy as the refrigerator had an issue when delivered and the Geek Squad resolved it quickly. Worth the money spent.

Always great idea to get extra protection. I had it in the past with my other appliances and they are always on point

An ever present value. Keeps our mind at ease knowing a knowledgeable person will be on site to address a problem

Once I though I don't need geek squad but I was wrong ... I times where chineeesssseeeesssesssss product overflow US market we just need an extra warranty for that !

We bought the 5-year protection plan and found it to be cheaper than other offers we received for shorter durations. We used it once thus far and the service was excellent.

This warranty gives me piece of mind so I do not have to worry about an ice maker taking a dive on me for 5 years.

The Greek squad was very professional and installed it real fast

Ordered and paid cash on 6.17.25 was told delivery fee. Because the store is like 20 miles from my home. Said will be delivered on 7.5.25 (ok, so we arent celebrating the 4th camping with the rest of family). Got home. Got a msg one of my items wont be available until 7.17.25. I got a text msg yesterday to make sure room for appliances on 7.5.25 del. Between 7a-7p and day beforethey send me smaller window. Got txt today to schedule del for /7.19.25. I called, got run around from an accent i couldnt really understand. Long story. No del til 7.19.25. (If it arrives then? They have my cash... and the store doesnt take phone calls anymore. They should refund my money and pay me since i have to go back to store for my $$$$.

We have been without a correctly functioning fridge for 4 months now. No one in customer service seems to care that there is no solution in sight. One service tech has already 'repaired' the issue and a week later the same problem was back. NUMEROUS service techs have no-called/no-showed or cancelled last minute appointments with us. Today, customer service informed me they would love to reschedule the tech visit (from today, 8/5 that was a no-show), but they can't because there are no available appointment options. It is ridiculous to expect your customer to go 4+ months without a functioning fridge with NO END in sight. Do better, geek squad.

I bought the 5 years protection for very reasonable price, they give excellent services too

got excellent service and very pleased with the appliance, the store manager was also very nice as well as the employee

Very affordable, it will give you peace of mind of something goes wrong, and there is a replacement clause in there.

This actually keeps my mind at rest. I am assured someone is watching out for my Appliance in case something happens.

I always purchase the Geek Squad Protection as it ensures the reliability of my purchased item.