Customer Ratings & Reviews

Haven't needed to use this, but bought it just in case... A little pricey, but I think it'll be worth it if I have to use it.

Had Geek Squad coverage on a refrigerator. The ice maker went out three times and they let us pick out a new refrigerator for the same price we paid.

The guy that came to fix my stove did a very good job the part came quickly I’m satisfied with their work

This service can be very valuable if you are not technically minded. For example, I had a screen issue with my iPhone and a small adjustment screw corrected it.

II hope i don't need the 3 year protection plan i purchased for my LG 33 Refrigerator wiht Bottom Freezer: however the plan was very reasonable why take the chance

Everything was done. Doors got dented during delivery of refrigerator and it was replaced within a week.

Have not used but happy with customer service experience overall

Our refrigerator broke after 1.5 years and it could not be fixed by geek squad or the manufacturer so they replaced it which was great but what they don’t tell you is that you is that the 3.5 years left on the warranty does not transfer over to the new refrigerator. So we’re out $350 for the original warranty and spent $350 on the new warranty. doesn’t seem right.

Geek Squad Service is great. Highly recommend and purchase when under promo

The salesman was very very very helpful had a lot of knowledge in his refrigerators and appliances

ALWAYS buy the replacement plan, you never know wot will happen!!

when investing in an appliance, it is always smart to purchase the warranty. price is affordable for what it's worth.

Great product, super efficient and economic! Would reccommend!

I always purchase this warranty with all my purchases from Best Buy you never know when your going to need it

Awesome to have when you have multiple items to use it for

The Geek Squad warranty is takeover the Manufacture warranty from delivery date it's not additional to manufacture warranty.

Havent had to use but i like its a 5 yr warranty . Lowes only has a 3 yr

Protect your investment! I always get their coverage.

If you have a large family or not, this affordable protection ensures you for 3 years on top of the 1 year watrently it comes with, totaling 4 years

so far haven't needed to use the Geek Squad for my new fridge, but love having the peace of mind if I do.