Customer Ratings & Reviews

Don't usually get warranty coverage for new items but since this was a floor model it seemed like a good idea.

I needed a service visit on my new fridge so I started with Geek Squad. After a long hold time I was transferred to manufacturer. More hold time, during which I was able to request service through manufacturer's website. That went well. I have noticed that the 5-year Geek Squad service contract is actually only 4 years since the manufacturer does all service calls for the first year and the contract expires 5 years after the installation. This seems wrong.

The few times we have used the Geek Squad we were very impressed.

I love these guys, they are quick and precise, doing always a good job

Installers were knowledgeable n offered us an over view of how everything worked

The automated phone system is frustrating and so are the real people

With all the new gizmos on refrigerators these days, there is more that could go wrong. Recommend this service plan.

With my luck I will probably have to use the extended warranty. Best Buy has great service with their warranty's

Long term protection on my refrigerator provides great peace of mind.

hope i dont ever have to use it, nice to know its there

Great product, fits well with my cabinets and product looks amazing

Love the value of the geek squad protection plans. Worth every penny.

have had to use and is very easy to do and they go out of there way help

Geek Squad has never let me down. Their service is greatly appreciated.

Great. Not used it yet. Hopefully will be available to use when necessary

is always good to have extra proteccion everytime you buy something new

Delivered my refrigerator without any dings. Pleasant associates

Excellent purchase of extended protection for our new upright freezer.

Great product for the purpose i have and i would recommend it.

They installed my appliance efficiently. Very helpful when I had questions