Customer Ratings & Reviews

Geek squad has helped us multiple times! Great customer service!

Had small problem with my new fridge Best buy promptly came out repaired replaced the item that was bad fridge works great definitely worth getting the extended warranty

Always good to have things covered and Geek Squad is great and easy to work with.

my chest was bought in to garage and set up where i wanted, i trusted Best Buy also believed it's always great idea to buy protection plans to protect your products, yes, i 100% recommended.

I recommend the geek squad protection as they will come out and straighten out your problems

I have never been disappointed with the Geek Squad. They know their stuff and the stuff they sell. I appreciate the wonderful service.

They were not able to get the product I wanted and they came through with their warranty.

I would definitely recommend the geek squad protection! We purchased it w/ our Samsung refrigerator. We had numerous problems with it and had a repair man come out each time to repair it for free. The refrigerator was finally not repairable after buying it 3 years ago. I was able to get a brand new fridge using the geek squad coverage! I also bought the geek squad coverage w/ the new fridge I got and will get it for whatever large item I purchase there.

Well worth it. They honor their warantees. I gort a 100% refund on a fridge that crapped out after less than a year.

I haven’t needed to use Geek Squad and I hope I never have to but I know it is there.

Best ever. They are local and like the name says they are geeks and know what they are doing.

excellent group of individuals. if i ever need them again will def use them .

The delivery people were very professional and careful with our new frig. They carefully loaded and carried it to the terrace level of the house. Installed the frig and gave us a quick run down of how to flush the water dispenser and ice maker before using it.

Great service to have if you run into any issues or questions.

Besy Buy GEEK SQUAD PROTECTION PLANS are the best! You can't go wrong, when something breaks, and let's face it, everything eventually does! Best Buy is out in a flash to fix it.

This was a great way to make sure our product stays in good shape.

I did something dumb. I forgot my plastic dish was in the oven. I was preheating and smelled melting Barbie smells. Instantly I knew I messed up! I called the geek squad because I thought the racks were unsalvageable. The melted plastic had hardened seemingly everywhere on the racks! It also managed to drip below onto the bottom of the oven. I was devastated. When the tech came out he had special tools to remove the plastic and not scratch the special coating. When he left, the oven looked like nothing happened. I was so glad I got the geek squad protection plan!

Geek Squad is always been good they come out get the parts ordered and sets appointment to come back and install them!

Everything went well in the delivery. Items in good condition.

The best feature is that the interior water dispenser and bottom drawer ice maker allow for a very large space available in the fridge. Purchased this to minimize the failure of the ice maker, which we had issues with in the past. So far it has worked as expected.