Customer Ratings & Reviews

Must get it. My fridge broke down a month before my 5 years warranty expiration date, and best buy just gave me a brand new one (i picked it) since they couldn't fix it

I highly recommend purchasing the Geek Squad 5-year insurance plan for any appliance. We bought this with a refrigerator 4-1/2 years ago. Had recurring issues with the ice maker and since parts could not be acquired to repair it, we received 100% of the purchase price for the refrigerator to put toward a new replacement. Be advised that Geek Squad has up to 30 days to deliver parts, so repairs can take a while if parts are not readily available. Geek Squad dispatch team was easy to contact and nice to work with. They explained everything and assured me that if I was in a "no cool" condition that they would have activated coverage more quickly.

Always always always always always always get the warrantee at best buy

I have not used it yet but I am glad I had the opportunity to have a protection plan.

Bestbuy really has great customer service. I highly recommend

I would recommend everyone get this when purchasing something from bestbuy

The best peace of mind that comes with every best buy purchase.

Great features, easy clean up. Beautiful stove and a well upgrade from my last one.

I havent had to use it, but 300 bucks seems like the insurance provider/companies are seeing the need to charge a lot based on the probabilty of failure. $100-150 seems like a fair price, otherwise geek squad in general is really good with their warranties, so its worth it.

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnn!!!!!!!!!!!!

The fridge warranties are a must!! Please save yourself the trouble snd get it

I love the 5 years warranty for peace of mind. Best Buy deliverers a great service

Helped my husband and I figure out what we needed to do with the issues we were having with our brand new refrigerator.

Good service. They are very efficient and responsive.

Easy to use when you need it and it actually covers issues!

Seems to be an excellent value for the cost, and completely covers everything that I would expect and want.

I purchased an upright freezer (best buy exclusive brand) that stopped working within a few months. Unfortunately, I originally didn't purchase the extra geek squad warranty, but after several emails and calls (due to unknowledgeable employees) Geek Squad still made it right, by exchanging the freezer for a new one, and allowing me to then purchase the extra Geek Squad warranty! I did have to load the freezer in my vehicle, to return it, but some Geek Squad members, took care of the rest. Since I purchased the Geek Squad warranty in the replacement freezer, a technician will come to my home to repair/replace the freezer, if need be.

I love the added protection! This is my go-to place for appliances with Geek Squad in the building, one stop shop.

Purchased this unit over a year ago, very pleased with usage, no problems whatsoever, hope it will last as long as our previous LG.

I'm very happy with my Geek Squad service. The respond fast and their service is very good. I'm really happy I got it.