Customer Ratings & Reviews

Didnt knkw i even had this . How awesome. Everything comes with extras when you buy from best buy

Always good to have reputable warranty and a company that is near when you need it the price is reasonable and the peace of mind knowing they back up the product is priceless

The geek squad service is great but the only thing i didnt lik is the the gentleman who came out was not honest because we were suppose to get a refund and he put our refund towards a 5 year warranty on our refrigerator which we did not need necause we already purchased the geek squad protection.

I have been very pleased with customer service at Best Buy, along with the happiness of my new refrigerator and microwave. Once paid off I’m coming back to buy a new stove!

Great customer service and help loading my product!

The printer is awesome, I had trouble with the ink dispensing and when I try printing pages, they were blank. After calling Epson and talking to a technician, the ink finally dispensed.

I hope I never need this but since I doubt the samsung will last 42 years like my previous Frigidaire, I paid for a 5 year extended warranty. I wish it was for 10 years. I will know if I recommend the Geek Squad only if I use them. I hope I don't but it is hard to say as I've only had the fridge 10 days.

i personally advise anyone buying a major appliance to get the geek protection plan because you never know when you will need it and having this plan can save you thousands

The guys are great and knowledgeable. Very professional too!

I hope I never need this service but I got it just in case my refrigerator acts up.

Very good item for the money. Works well. Does what it needs to.

BestBuy has a professional Team for Installation and they did a great job with all my Installations. There protection plan is a gem because they really take care of their customers. I would recommend this to everyone. I would never think anyone other than Best Buy specially for appliance purchases. Very good service and trouble free installation. Thank you Best Buy we love you. We like your guys dressed up professionally and courteous with their customer centric attitude. I am a big fan of Best Buy total tech support and plan to keep it every year.

So far so good no issues yet. But i hope when and if i do everything goes smoothly.

Hopefully i won't ever have to use it! The price was reasonable and it provides me peace of mind.

Absolutely love this refrigerator. Lots of space in the refrigerator and freezer.

The delivery people were very professional and careful with our new frig. They carefully loaded and carried it to the terrace level of the house. Installed the frig and gave us a quick run down of how to flush the water dispenser and ice maker before using it.

I live the 3 doors and its very spacious. Water and ice dispenser was a plus.

Spent a nice penny on this better protect it. CYA, be screwed it something major happened to it.

fast and efficient. Came in and did a nice job installing and clearing all debris after.

I called the Geek Squad the day after installation of my Maytag Refrigerator. I noticed white specs I thought were pieces of shipping styrofoam. They were nicks (scratches). The Representative informed me of my options, and resolved the matter.