Customer Ratings & Reviews

Excellent service was provided by the company. They took care of all the technical and space related matters.

FIRST OF ALL THESE GUYS ARE AWESOME. I CAN ALWAYS COUNT ON THEIR EXPERTISE AND TIMELINESS.

I purchased this 5-Year Standard Geek -Squad Protection to go with my newly purchased LG fridg.

Had this for 6 months now and love it. Fit perfect in our kitchen, it’s our first fridge with filtered water, and it seems to work great. Geek squad hooked up the water line I had put in place, put the fridge right where I wanted it and made sure everything was working before they left.

This is truly a nice product to have when the item purchased is expensive . I have had purchased this product on other items purchased and so far I have not been disappointed

A must have, highly recommend getting this protection on any newer appliance as they unfortunately not built liek they used to be, this easily paid for itself in no time

It’s been working great so far as my secondary freezer

Replaced the broken fridge with a new one, no problem. Even took the time to find a different brand/model in the same price range. Extraordinarily kind staff.

The delivery guys were awesome. They measure to make sure they could get into the house without issue. They removed and reconnected doors. They were very polite. Also explained everything to me.

I haven’t used the warranty or this service, but staff is always helpful and courteous.

I can't imagine not having this service. I have used it for years and have found it to be well with the price!. I call or set up an appointment, and it is uncomplicated. They are courteous, are able to resolve whether in-store or sending my product out, but always in a timely manner. Everyone should have this!

It’s every thing connected very well I will recommend

I actually would have given this refrigerator 5 stars but it just didnt fit my family's needs. It is a great fridge for the price.

They delivered my freezer in excellent condition and helped put it in the house. I love my deep freezer and glad I bought it from Best Buy!

Highly recommend these for any purchases. It is worth every dollar.

Geek Squad is a must have whenever I purchase an appliance because, for me, they do an excellent job. If I ever need to have them come out for installations, over the phone advice, etc. they're prompt, friendly, and efficient.

Highly highly highly recommend having this. Our ice maker in our fridge stop working correctly and they were able to come out and fix it right away. Super friendly super service too!

Haven't needed them yet! But sure am glad they're there.

Service members were cordial and communicated well. They were able to get the job done and answer questions. Just wish they had explained before they left why they didn’t plug in the fridge.

Love the product, and it's a perfect fit. Will buy LG again