Customer Ratings & Reviews

We will have to wait and see how they cover the warranty, hoping for the best

not happy with the need for a new warranty. I purchased a 5 yr warranty for my original purchase that I could not use for my replacement.

They helped us pick it out and super fast got in my car!

I've had Geek Squad protection on other Tech that I've bought in the past and their customer service is 5 star. I knew it be a good idea to get it with my new fridge.

I had to contact Geek Squad for a problem with my recently purchased washing machine. Because it was still under the machine's 1-year warranty, they had me contact a local appliance repair service. I was told that Geek Squad would handle the repair themselves after the manufacturer's warranty expires.

Damian and Ryan were able to fight through several computer and order glitches to exchange a refrigerator for the one I originally wanted. When the system dropped my warranty, the were able to gift it back to me. I am so grateful I went in person and had this handled by these two professionals.

Great durable refrigerator Only cons is that u need to keep it clean easily magnet for finger prints.

I actually would have given this refrigerator 5 stars but it just didnt fit my family's needs. It is a great fridge for the price.

Haven’t had to use this service just yet for this system but have in the past. Geek squad has always came through. That’s why I purchase it again

Having this warranty is a must these days! Things just aren't made like they used to be. This is a great warranty and it is well worth the money. We buy one with every purchase!

Haven't had to use it but good to know there is one in place in case of any troubles. Wasn't too expensive and love that they offered a plan!

Excellent service was provided by the company. They took care of all the technical and space related matters.

Have had a few issues with computers in the past but they are always helpful even if they cannot resolve the issue.

The service of the warranty was worth the price of the fridge.

Haven’t used it yet hopefully won’t have too but I’m comfortable with the price

The geek squad has always been helpful and very knowledgeable.

Kind of weird to review an extended warranty, however, I must say that it is super nice to see that all the information for it is right in my account on bestbuy.com. It will be easily accessible if I need it in the future.

This is a 3-year protection plan, as only two weeks have passed, I am unable to provide an accurate assessment. Seems okay, but time will tell.

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.