Customer Ratings & Reviews

The agent was extremely helpful and curious came in carrying the set up two floors and set it up programmed all the chanel's and even set up the remote then spent the time showing me how to use it

It’s nice to know that you have additional protection should anything go wrong…

I love the Geek Squad protection plan. It covers my new fridge for anything that goes wrong for five years. If they can't fix it, they replace it. i would not consider buying a major appliance without a protection plan.

[Employee of bestbuy] So fa i haven't used it but it's a good comfort that i have it... it's gives me a piece of mind....

Good, i like it.very smooth, I can move it very easily. Can hold a lot of food, and has the ability to cool extremely quickly

Love everything about this fridge. The custom ice maker wows everyone. And everyone loves the door in door access to condiments.

this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

Have not used this product yet, and hope not to use it. I have used the same company for other items and never had any trouble with claims.

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

Delivered on time as promised and friendly service .

Love the frig it is a wonderful item in the house after the 15 days i found the same item for 999.00 at remart in Anaheim

Installed with ease! Very fast and knowledgeable. Was on in under 15 minutes!

worth the money. all appliances are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

They came out right away when I had an issue with my dryer. And since it wasn't working properly they made the progress of replacing it very easy. After this I will be buying all my major appliances with Greek Squad Protection. Its worth the money.

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

Haven’t had to use the warranty. Hopefully I don’t have to, but what they offer for the price is worth the peace of mind.

We purchased the extended warranty and are soooo glad we did. Sorry but refrigerators are NOT made like they used to be. Cheep parts. BUY the warranty. BB/Geek Squad are the best. No hassle to get the repairs.

Geek squad is always a safe bet and highly recommend it. They are dependable and respond quickly.. I have always had great service.

Best Buy has the best protection plans out there. I had use get a TV repaired and since they couldn’t repair it. They replaced it and gave me the exact value of the TV that I paid for it 3 years earlier. I now buy geek squad protection on all items!

great service ! friendly and knowledgeable staff that answered all needs