Customer Ratings & Reviews

Given the life expectancy of my purchase, adding the 3-year plan would make it well worth the price of the appliance and the extra warranty.

Awesome services from Best Buy. I will buy more appliances from this store.

Well, good news is that it’s affordable and available. Always purchase extra protection. It is pretty seamless however if your fridge broke it doesn’t provide you a spare fridge while you’re waiting for parts to arrive or your exchange. Also, if they decide to exchange say in year one, than you lose the original extended warranty, it is not transferable and not protated as a credit.

It is very satisfying to have the protection plan as it has come in handy in the past.

Protection warranty is peace of mind something that happens within 3 years or 5 years is better. Instead of buying new products if cannot fix. If not available to fix they will help to find the solution and customer service very easy to talk.

Very nice and efficient response to our call. All though the wait time was a bit long,

[Employee of bestbuy] This is a great product I should have bought the 13cu ft but this still is amazing.

Utilized my geek squad protection after my dishwasher went out 15 months after purchase. Tech came 8 days later and said he’d have to order the part and it could be another 8 days. Pretty standard as far as warranties go, but still frustrating for such a new product.

I don’t usually buy protection plans but after going through 2 refrigerators I felt compelled. The price was right and the peace of mind was priceless. We have not had to use it which is great but it is there if we need it.

I haven't had a chance to use the service agreement but if I do it's there very happy with my purchase

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

The crew installed my fridge and I just love it. I purchased the 3 year warranty just in case there was an issue.

I purchased the Geek squad protection plan cause three years ago I had brought a Lg refrigerator and it was a piece of crap and my Geek squad protection plan had save me thousands of dollars. So that's why I had purchased the Geek squad protection plan again

associate very good in working with me. took extra time

Not worth the risk of not adding on an extended warranty. Too early to tell if it is a quality service.

Geek Squad is great service, if you are buying appliances abd or extended warranty. Sales person Garett was very helpful, and went with whole process of ordering with great patience and no pressure at all. I will highly recommend. Money Worth spent

The guys were very careful in the installation process as they had little room to maneuver in removing the old unit and installing the new unit. Took their time to ensure that no damage would occur during the removal and installation of the new unit.

This blind is so awesome. Works and looks great. Great product and good price

Always recommend the warranty! Yes, most products come with their own but for those you generally have to work back and forth with the manufacturer, this is a pain. With the Geek Squad you can go directly into the store!

Well, I haven't had to use them yet, so it's sort of hard to review. My hopes are that they will live up to 5 stars! I bought this because not all reviews were wonderful for the LG refrigerator. The price is reasonable for the peace of mind if my fridge doesn't live up to the 5 stars I gave it! So far... everything is great!