Customer Ratings & Reviews

When I bought a 3-year plan, I wasn't sure that it was worth the price. After facing a series of computer and cell phone-related problems, the Geek Squad has proved worth the money.

Best Buy is the best store I like to buy items in this place the customer service are excellent

If you want peace of mind this product is the one. I don't have to worry about broken or failures parts.

Love Best Buy warranty. Would recommend over and over

Haven't had to use the geek squad for my new fridge but happy to know I have a five yr protection plan.

Great warranty. Haven’t had to use it on my item but heard it’s a great warranty plan.

I compared several protection plans. This one beats HHGregg and Lowe's by miles. Sears is beyond expensive. This plan made the final decision for my place of purchase, because it was better and cheaper. Everyone is willing to match prices, but the protection plan is not something anyone can match.

I'm not a fan of paying for additional insurance but if the price is right and the appliance is on sale, it's a win. The only draw back it is a 3 year plan for refrigerators

I purchase an occasional extended service plan. I'm glad I did on the last freezer, it went out and we lost almost everything. The only problem was we had over $300. in food and was paid only $200.

Geek squad always great ton work with! Minimal stress and good coverage.

Haven’t needed to use this yet! But we are certain that it will be tip top like everything else!

Always good to get warranty. Protects against defects which usually appear in the first 2 years

I love the geek squad protection. The will take as long as necessary to get everything just right and explain ahead of time what they are goung to do so no surprises

Definitely worth every penny. Got open box fridge with issue and they replaced it without any questions.

Always get the warranty just in case. You never know.

3 year standard geek squad protection gives me the peace of mind needed for appliances should it be needed especially with devices that are not available and aren't as long lasting as previous models.

I will always purchase a service protection plan for my new appliances! It is well worth the money and keeps me from worrying after that first year has gone by. I priced out service plans and Best Buy offers the same amount of time, same service for less money. Again it is well worth the money!

Bought for a rental property. Seamless installation and when purchased it was one of the only units in stock. It has been fine since it was installed.

Replaced fridge when warehouse sent wrong fridge by mistake and offered me a gift card for the inconvenience.

Geek squad is definitely worth purchasing. Great customer service and willing to help you out. They make sure they get the job right