Customer Ratings & Reviews

Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!

Just added on the extra warranty for refrigerator so haven't had to use as of yet.

[Employee of bestbuy] Geek Squad protection is a must! I get it for all of my large appliances

Guy do a awesome job considering some of the cheap products made now days. They've always been good to us. They honor their warranty!

It's worth the investment. Never know if something breaks.

it s great service in BB . i am happy with a GEEK SQUAD service. i d recommend it to everyone. happy

Full protection on my fridge for 3 yrs with no deductibles

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

Geek Squad to the rescue! Warranties shouldn’t be a necessity, but in todays ever changing product line, they are a must!

I’m so confused. I bought an Insignia refrigerator in Oct 2020. The freezer fan is starting to get super noisy. I’m so disappointed. I have the Geek Squad plan but when I called they said I have to come into the store to set up an exchange. They transferred me over to Insignia. Insignia said I need a GSS number? I was on hold for over 30 min. I just want my fridge fixed. I love it otherwise. So frustrated.

I purchased this in case I need it. The plan will cover any issues that I am worried about in the future. I normally dont buy warranties but this one is perfect

Great product exactly what I needed it for and everything worked so far

Hi, I truly loved the store in Mount Dora FL. Everyone was very eager to help and the employees experience are extremely great.

I always buy the extended warranty on refrigerators. The last refrigerator had to be repaired several times. It is worth the money to pay upfront for the expected repairs.

Bit overpriced 3 year warranty for an item purchased for less than $400 but it's a need.

The Technician installed my Refrigerator on time and very quick

Simple and quality refrigerator. I love the ice and water machine.

They always provide outstanding support and service anytime I have a product issue. I would highly recommend spending the extra money to purchase one of these plans. It's better to have the peace of mind.

This is awesome. You can get your appliance serviced with little to nothing spent. I get all my appliances & TV's inspected & serviced each year.

Considering what you get out of the Geek Squad coverage, it is quite a good value when buying for high valued, complicated equipment.