Customer Ratings & Reviews

The guys came in, inspected the item, order the part, came back, and install it. The refrigerator's drawer is working with no problem. They are fast and professional

Grateful to have warranty for the next three years

The Geek Squad Product Protection Plan is great! You never know when you'll need it or if Geek Squad will be needed to repair/fix any issue. I always get the plans for my purchases as extra protection.

Peace of mind is priceless and when an appliance fails you want trusted experts to make repairs with no worries about the quality of their training and their ability to make the repairs in the proper way with the correct factory parts. I wish they were available for car repairs.

A must buy for big ticket purchases. Highly recommend because Best Buy honors when warranted

Looks like great coverage, but have not used it for a claim, so I do not have detailed feedback yet. Found it desirable for high ticket items, just in case.

Good service, reliable, when your items start failing it good to have this service to get your items fixed.

The technicians were helpful and set everything up

Glad I bought the Geek Squad extended protection. The Refrigerator only has a one year warranty, so I wanted the added coverage and local repair service.

The agents brought in my refrigerator and set it up. Ready to make ice and keep the food nice and cool. Great job done by the GEEK SQUAD!!!

Seamless and a good deal. Can’t go wrong with the Geek Guys.

Great people. Excellent services. On time. Will recommend to get protection plan

I have purchased many TV's and Appliances from Best Buy and always add the Geek Squad protection for total piece of mind. The team at the Deptford Best Buy has always done a terriffic job from beginning to end.

Agents removed my old appliance quickly and efficiently. The new one was put in place and hooked up very quickly. I got a quick tutorial on my appliance’s functions and a manual for further information.

We always get extra coverage on expensive appliances. This has always worked out for us when an appliance goes out after a couple of years for some reason.

I have not needed to use my warranty yet, but Hallie was very helpful when I needed help with an installation problem. After talking to the salesperson, managers, etc. Hallie finally heard me and helped with my problem. She encouraged me to keep my warranty. Thanks, Hallie.

The purchase of my refrigerator was very successful, my family loved it, thank you best buy

This service is great & I recommend it HIGHLY to anyone to get if possible. It pays for itself without a doubt. I appreciate the hard work of the technicians and they are always pleasant and courteous.

Cannot really detail how an extended warranty is as far as quality? However it’s best to have one when making an expensive appliance purchase then not having one if performance of the appliances go bad.

After only having my new appliances for less than two weeks I call geek squad for help on my stove light. Only to find out that they do not have LG support in my area so they were not able to help me and I would have to call another number through an LG supplier direct. It took over two hours of phone calls to get help