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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,623 reviews
  • Rated 5 out of 5 stars

    Extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I ever need it ,it is worth paying for it which was not a bad price for 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are my best buy ..best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are trustworthy people ..they are very professional when we speak about handling all products issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Have had no problems and it works great. Fit perfect in the small space we needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Groovy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy gave me a great deal on the fridge warranty! Thank you Best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to get protection coverage on your products. Well worth the price. Have not needed to use it yet, but if I need to, it will be in place.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Peace Of Mind For My Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They practically rebuilt my washer and now it runs like new. They came back a couple of times because of parts shortages but they were persistant. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our fridge quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use it and feel the Geek Squad will provide excellent service if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Programs worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrantee get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some people say the warrantee is not worth it. It is worth it when your freezer or anything of value goes out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it. Hopefully we won’t have any problems in the future with the appliance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5 Yr. Standard Geek Squad Protection for our new Samsung refrigerator hoping that we'll never need to use it. The cost for it is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best. I called I received an immediate response they solved my problems very quickly. Also any additional cost to get the geek squad service when purchasing is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been very good about helping us out with a fridge that was a lemon and replacing it with a different one that was in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, I recommend it 100%. beautiful and very functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered on-time and installed effectively. The service people went out of their way in helping me to disconnect the old refrigerator's water line to the ice cube maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek plans rule. We always get them on expensive items. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad knows there stuff polite took little time diagnosing the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security for a major appliance purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet, but the confidence in knowing any issues will be resolved makes it worth it.

    I would recommend this to a friend