Customer Ratings & Reviews

Have not used the service as of now and hope not to have to

This is a nice refrigerator. Only thing that concerns me is the change Water Filter is much to often. Other than that, we are pleased with this unit.

love my refrigerator has lot of room in both part I like the ice maker is on the door of the freezer and the small door open up for small iteams or large items save on engery

Will really only know if and when I need it...hope I don't need it!

Bought this on a open box refrigerator... fridge looked great but you never know what could of happened between it being opened, returned and put back out for sale. That's a lot of back and forth. Now I'm not too worried about it because I know I'm covered.

The 5-year protection plan seems good for durable goods (like refridgerators) - I've had shorter plans for other products and have not had to use them because there have not been problems with the products. I assume that BestBuy provides the service it propmises.

I always purchase Best Buy's GSP on "high ticket items" and my experience with them have always been good.

Always get this on majority of the items I purchased, Great buy, easy to use no hassles! Don't miss out when you can have great service and a new item if the other messes up or stop working etc.

Keep you protected if you have any problems at all. They stand behind their products and this is a great way to make sure that if you do you have any problems that is fixed at no cost to you. Definitely worth it

Perfect upgrade from side by side Samsung! Very spacious and highlight of our kitchen

GET A WARRANTY! It’s worth EVERY penny! Something WILL go wrong with these new technology appliances.

Great service and plan. Got it for an appliance purchase.

Excellent service as always from Best Buy Geek Squad.

I would highly recommend getting the extra protection it has save me a few times

Best Buy's Geek Squad Protection pays for itself with one small repair problem. The KitchenAid refrigerator has an electronic panel, several lamps/sensors, and a compressor.... the cost of one repair to any of these items makes the warranty a good bet.

the refrigerator had a faulty icemaker, After three repairs was able to get a new refrig. Unfortunately, the icemaker was still same and has been replaced once and still does not perform properly. Without the warranty we would have been out big bucks.

They are always very helpful and willing to answer any question.

Due to space limitations, we purchased a Samsung refrigerator that had multiple negative reviews on a variety of websites. However, it was the best option for the size. We know we will have problems with it and in these cases, a Best Buy warranty is a must.

It’s nice to have this guarantee. And when I have needed to use it, they always take care of me and my product.

Have not used it as of now and hope not to have to use it