Customer Ratings & Reviews

The geek squad protection plan gives me peace of mind. Ive had to use it in the past when my tv went out. and they took care of everything, made it very easy for me to get a replacement

Hopefully never have to use but I know it’s great if I do.

My daughter really enjoying her new refrigerator. This product works well for her and her two children. It has enough room to put all of her food inside of it. Now she wants a matching microwave.

Glad to have the extended protection. I've only had to use the Services on laptops. Haven't had to use it on appliances but glad to have the option to purchase the protection.

The geek squad has always been attentive to our needs when it came to electronics. They were very professional and explained everything to us in regards to our purchase.

Hopefully the time will not come to use this but it was priced at a fair price. I like that the team from the store will answer service calls instead of a third party.

Definitely purchased after my Kitchenaid died when only 5 years-old.

I feel the extended geek squad warranty is a good value. I hope I don’t have to use it but I’m happy I have it

For the price, I have peace of mind! Fortunately, I haven't had to utilize this service.

I did get the extended warranty with my fridge but have not used it as of yet but I have piece of mind knowing it’s covered

i am glad i bought this because i bought a new house and needed to buy alot of appliances. this also includes getting a tv mounted for free if bought through best buy!

Excellent and professional service. Friendly staff. This is a great service , thank you.

Geek Squad was able to figure out what was wrong with my fridge and replace it with no cost to me.

The comfort of knowing that our refrigerator will be fixed if a problem arises.

Because of the expense of the refrigerator and the fact that it was a built in unit I felt it was prudent to purchase Best Buy's extended warranty.

The employee that helped us was very nice unlike the manager of that department Norma who is very rude. Luckily this time it was someone else I should of got her name. Also the delivery guys were nice also.

The employee that helped us was very nice unlike the manager of that department Norma who is very rude. Luckily this time it was someone else I should of got her name. Also the delivery guys were nice also.

Good price for what I hope it would cover if I would ever need to get it fixed

Hope we don’t need it but feel safe with protection

Anytime there is an issue it’s always good to have purchased a warranty. I haven’t needed it but I’m glad I purchased it. Anything man made can brake.