Customer Ratings & Reviews

We purchased to extended warranty plan on the freezer because the last freezer went out and over $200. of food had to be thrown out and it was covered.

Reasonable price for insurance for 5 years of peace of mind

samsung fridge very skeptical of product if i have problems i know best but will fix it

Great knowing that one of my most used household appliances is covered by insurance. I hope that I never have to use this in the future.

I just purchased my refrigerator and haven't needed to use the warranty yet, but I know it is very handy when appliances get old and break down, fixing becomes very expensive to pay for parts and labor. I think it is a good choice to have it.

With all electronics getting more complicated and expensive it is nice to have peace of mind that any issues will be handled competently.

So far so good. Good tech support when needed. Hopefully they're able to assist me if and when my appliance falters,

Excellent product .so far I’m in love with my new refrigerator

Best decision, my fridge was damaged from the get go and having the plan help a lot

Excellent warranty service I recommend it to everyone if you’re purchasing any kind of products, they offer it

Took really good care of me, very helpful and friendly.

I love every part of it. Very well recommend for any one.

Glad I got this coverage I need for my fridge, can’t go wrong with small extras that’ll help in the long run

this was a good service done on time we are very glad.

They called me after my purchase a month later to make sure everything is working and even give me the information for them to come visit and check that everything is working in order! Good costumer service!!

It is always nice to see when major appliances have option for additional warranty purchase. Price was reasonable and peace of mind of having it if its ever needed.

LG - 27.1 cu ft Side by Side Refrigerator with Door in Door, Craft Ice, and Smart Wi-Fi - Stainless steel nice LOVE THE SERVICE

Be careful, the BB Protection Plans run concurrently with the manufacturer's. So when I purchased a 3 year plan, I assumed it would extend the manufacturer's plan of year by 3 more, so four year total. That is what I was also told by two different sales people. But no, it runs concurrently, so I actually payed for 3 additional years but am only getting 2, since by the terms of the agreement BB will submit warranty claims first to the manufacturer.

This was mistakenly put in by the employee who checked me out for the purchase but they helped me change it from 3yr to 5yr protection (which is way better)

[Employee of bestbuy] Worth the money we definitely consider buying it again