Customer Ratings & Reviews

Geek squad service is a mist qoth them. Always comes through and always going above and beyond to make sure you are taken care of. Completely satisifed.

Dont know what i would do without geek squad and their awesome help

Good service. If I could get geek squad service for items I purchased elsewhere I would.

I bought a $3k+ appliance and the BestBuy warranty is short bucks with better and longer coverage than the manufacturer. As with all warranties, I hope to never use it, but it's easier to work with BB than some manufacturers.

Unlike many warranty programs, Best Buy provides great support and coverage for a great value. Either they repair it in the store fairly quickly or simply replace the item with no questions or hassling. Highly recommended!

You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

Excellent service, nice and helpful people.⭐️⭐️⭐️⭐️⭐️

It was the perfect purchase allowing space and functionality together as one!

bought the service plan customer service let me buy though it had been almost 60 days since purchased bought the kitchen aid refrigerator on an open box deal at $1050 discount of 2800. stole another at best buy lol

All in all, this is a very nice fridge. We had a problem after awhile with the ice maker though. Had it replaced free because we were under warrenty. The real issues we had were with the delivery people. The rudest and most incompetent people we've ever dealt with. The morons almost flooded our kitchen after they left. No one at the Geek Squad could help us. I had to personally go to the store and speak with a manager who gave us a small compensation. I will probably not buy any large appliances from Best Buy anymore. Too many problems with delivery people and customer service.

I use it to store my extra cakes in and it has been the best addition to my business

It is great having this protection on my items! Worry no more!

I only purchase from Best Buy transactions are always fast and easy.

I think this is worth the money. I am not super tech savvy so this will be a great asset when I have any problems. They are going to come out next month to install all my purchases.

Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

The workers were on time and did a great job. We were satisfied. We love the service where they haul away your old one.

In my book, it is well worth the money for the 5yr plan.

Good deal on 3 year Geek protection plan. You never know when you might need a repairman and 3 years for no cost to you with this plan

Wouldn't be with out this. Have had it for 7 years and happy with the knowledge and professional support of the employees

Well worth the extra cost...guys were courteous, quick, professional and did any excellent job with unwrapping, installing and hooking up my new refridgerator!