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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 4,623 reviews
  • Rated 5 out of 5 stars

    Peace of mind is priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans just make the most sense when you are spending a good price to begin with. There's no better feeling than knowing your investment is protected for an additional amount of time- in this case, 5 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and installed. Everything was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use our Geek Squad coverage and I’m happy about that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no opinion on the warranty as I have not had to use it. I don't anticipate using it in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech found answers to solve the problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Tech was extremely helpful!! He researched until he found the best way to get my refrigerator repaired quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection plan, they’re very useful and when you need something fix they get it done without giving you the runaround!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about their service. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ingome service is so convenient. The technicians are thouroufh and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My last experiences was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this guaranty because geek squad is excellent in all aspects.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Kitchen aid Refrigerator with an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of these service plans, these types of "warranties" seem harder and harder to use. I have normally purchased my large appliances from Best Buy because of the service plans, but I am considering going elsewhere in the future. Fridge has been having an issue and I called to get the fridge serviced, they tell me that the fridge has a warranty with the manufacturer for 10 years parts and 5 years labor. I spent two hours trying to get ahold of Whirlpool and finally talking to them they confirm that but the warranty does not cover the service call to see what is wrong with the fridge, so I am geek squad tells me this time they won't authorize the service call without a RMA number that I need to get from the manufacturer, so I have to waste more time now to get this information. I was a big believer of Best Buy and Geek Squad, this has changed by this whole experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't installed yet so I can't give an update on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, quick and efficient delivery! Took care to not damage our item and house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent, has everything I need, and when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty! Learned the hard way once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of the extra warranty was a great deal and will come in handy should the product being covered breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLIANCE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection at a good value. Will probably never need it, but it's there if I ever do have a repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and installed my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very professionals and they know what to do. They deserve 5 stars rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope I don't ever end up needing this but it is nice to have the coverage if we have a problem. They also say they cover up to $300 of lost content if the refrigerator goes out during the five year warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t buy any appliance or tv without the extended warranty. My previous refrigerator was not working correctly and the warranty replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WeekSquad definitly is the best protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great advantage to have WeeksSquad, they have been very professional in their care and service, it is something that I recommend to all who hire.

    I would recommend this to a friend