Customer Ratings & Reviews

Was told we should purchase an extended warranty on all our appliances by friends because many fridges will start having issues within a year or two.

Have not used geek squad yet, but when I do I will leave my best review

I had before geek squad for 5 years and it’s helpful for me and my family so I got for new refrigerator too

The crew installed my new refrigarator and it was very professional.

Purchased the extra warranty and it is a very good warranty to have

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

I love the fact that I purchased this extra protection, the ice maker broke and I was able to get it fixed. The coronavirus added a hick up, but Ingot it done.

Great options . Haven’t had to sue but bought just in case .

I get warranties on anything over $100 after the experience of actually having to use one and having it go effortlessly.

I buy insurance for every electronic I purchase. When my 45" TV went a few months before the end of my 5 year warranty, I was able to replace it with a bigger brand new one, at no charge. What a deal!

As I've said on these reviews about big purchases, warranties are a must-have. If you don't purchase, you end up paying a lot more for service!

Geek Squad protection is good to have in case something goes wrong

I pray that I do not need to use it but I have it just in case!!!!

I did purchase the extended geek squad protection plan for my fridge. I honestly hope I never have to use it, but it gives me peace of mind to know I have it.

Excellent Service!!! No doubt about it. We had issues with Refrigerator and dryer, Geek Squad technicians fixed all these issues with no charge.

I was given no hassle at all when I called. They were very helpful from the beginning and followed up with me afterwards to make sure I was satisfied.

Great refrigerator plenty of room in both compartments

They did a professional job as expected. What is also appreciated is that they installed it in a timely manner as well as explained some of the features.

I love knowing that no matter what happens, while I have geek squad protection, I don't have to worry about it breaking.