Customer Ratings & Reviews
- SKU:
- 6626785
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the fridge. It worked and looked great and delivery was excellent
I would recommend this to a friendPeace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product protection with Best Buy is inexpensive peace of mind, especially for larger ticket items. I have not had to use this one, but it's good to know it's there if needed.
I would recommend this to a friendREVIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'VE USED GEEK SQUAD MANY TIMES IN THE PAST. I HAVE NEVER ENCOUNTERED ANY PROBLEMS
I would recommend this to a friendProtection for my Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got a chance to try calling the agent yet, but buying this plan was very easy and i feel like my open box is protected for 3 years with this.
I would recommend this to a friendExtra warranty is needed for big ticket items.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t need to use the geek squad yet but I hope they will pull through when I need them. Hopefully I do not need them.
I would recommend this to a friendGeek squad 5 year warranty is the BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best - can’t beat the warranty for the price!
I would recommend this to a friendGreat Product Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product plan. It is always best to insure that your product purchase is covered for unexplained problems.
I would recommend this to a friendBest of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best service of services that you will get hands down
I would recommend this to a friendService woth investing in.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is something definitely worth getting. Seves ad s little piece of mind when it comes to protecting my electronic investmwnt.
I would recommend this to a friendfast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the crew set the fridge up were very polite and did an excellent job
I would recommend this to a friend
Easy and fast
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Really recommend the product no problem what so ever.
I would recommend this to a friendNot sure.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the protection is nice but the process is pretty bad. Had my issue escalated. Notes were not taken properly. The WORST part was the service guys that they have a contract with.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this with us. I'm sorry to hear about how this appointment went and the interaction you had. It's always frustrating when an appointment isn't up to standards. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Refrigerator protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased protection for my refrigerator. After setting it up, I ended up needing service, and every person I have talked to has been professional
I would recommend this to a friendGeek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caring and dependable and come out on time on date scheduled
I would recommend this to a friendService wasnt necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They told me they couldnt hook ip the waterline because it was an older configuration. They did move it in place for me. I ended up installing the plumbers tape and screwed in the water line. They did offer to return the service fee.
No, I would not recommend this to a friendGeek squad 5 year service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 year geek squad warranty is a great service plan and a source of confidence to keep things operating up to specs
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They delievred good fast and reliable with care too
I would recommend this to a friendGreat!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my membership it’s so Convenient to have help and I have someone there to talk to you ever time I need it
I would recommend this to a friendgeek plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would suggest buying into the geek squad plan. This takes the worry out of problems that arise if any. Geek squad has always benefited our family on important and high cost appliances.
I would recommend this to a friendNEVER BUY GEEK SQUAD EVER EVER EVER!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, if you like giving money away the Geek Squad protection is for you. When we purchased our fridge we were informed that the geek squad protection would take over once the factory warranty ended. Every time we had to have our fridge repaired we were told the geek squad guys were just all booked up and it would need to go thru whirlpool direct. After two dozen repairs we find out that the fridge - that should have been replaced - is no longer covered. So essentially we gave Best Buy money to fix a fridge that they never had any intention to fix and didn't even schedule the service to fix. The way this warranty works is complete garbage, the service on it is garbage, the customer service is garbage. Maybe I shouldn't say that, garbage becomes something useful when it's broken down. There is nothing about the geek squad name, service, or warranty that is of any value to anyone on planet earth. Do yourself a favor and save your money.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.