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  • Front. Geek Squad® - 5-Year Standard Geek Squad Protection.

5-Year Standard Geek Squad Protection

SKU:
6626785
See Details

Customer reviews

Rating 4.5 out of 5 stars with 4552 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 4,552 reviews

  • Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. If anything goes wrong they will attempt to repair if it can not be repaired they will replace the product.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Not sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is nice but the process is pretty bad. Had my issue escalated. Notes were not taken properly. The WORST part was the service guys that they have a contract with.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us. I'm sorry to hear about how this appointment went and the interaction you had. It's always frustrating when an appointment isn't up to standards. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Great for outlet items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but good piece of mind for outlet items.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great for outlet items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but good piece of mind for outlet items.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection for my Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got a chance to try calling the agent yet, but buying this plan was very easy and i feel like my open box is protected for 3 years with this.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Ease of mind with Samsung Refrigerator Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone says Samsung refrigerators are something to worry about. nothing to worry about here now that i have the geeksquad warranty.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Refrigerator protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection for my refrigerator. After setting it up, I ended up needing service, and every person I have talked to has been professional

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I’m hoping it will be worth it if I have to. Hopefully I don’t have to and then quipment is great.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have this warrant but also I am hoping my new appliances are so good I won't have to use it.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Maggs. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say about the Geek Squad is Awesome, awesome service, awesome nothing more to say....reliable, knowledgeable, and again awesome.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was helpful but some things aren’t covered.. but those that aren’t part of the plan can still get fixed by recommended venders

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because my new LG Fridge has so many different options, I thought the extended warranty would be worth it in case something goes wrong.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of following up on a repair needed through the warranty process is simple and efficient.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent best quality ever can’t compare to Best Buy

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty. Does what is supposed to do. Warraties my purchase

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • 2 years no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years still working, ni issues at all. Good price

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Thank you whirlpool for this fridge.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen response con la garantía. Me respondieron sin problemas.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • NEVER BUY GEEK SQUAD EVER EVER EVER!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, if you like giving money away the Geek Squad protection is for you. When we purchased our fridge we were informed that the geek squad protection would take over once the factory warranty ended. Every time we had to have our fridge repaired we were told the geek squad guys were just all booked up and it would need to go thru whirlpool direct. After two dozen repairs we find out that the fridge - that should have been replaced - is no longer covered. So essentially we gave Best Buy money to fix a fridge that they never had any intention to fix and didn't even schedule the service to fix. The way this warranty works is complete garbage, the service on it is garbage, the customer service is garbage. Maybe I shouldn't say that, garbage becomes something useful when it's broken down. There is nothing about the geek squad name, service, or warranty that is of any value to anyone on planet earth. Do yourself a favor and save your money.

    This review is from 3-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Great Value of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I was have extra coverage on my product just in case something may happen. Call Geek Squad is friendly of helping me set up my product.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 98, Showing 1,941-1,960 of 4,552 reviews
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