Customer Ratings & Reviews

Purchased for peace of mind! Thought price was very reasonable!

Great refrigerator. Enough space for our family. With its smart features I know when its opened too long and that it has been closed. My family loves the choice we made.

100% happy with my washer and dryer. Vacuum cleaner and 65 inch Sony Bria TV. Great color thank you Best Buy.

I haven't use them yet. But i know if i need them to come in there a call away

This is a great insurance everybody should have it

A MUST! I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy!I highly recommend getting this for any electronic that gets used often or constantly. Washer/Drier/TV/Computer/Tablet... etc. Do not regret it!

Love it love it love it. After dealing with a refrigerator that did not cool and only made ice when it felt like it, this was a terrific buy. I feel the price was a good value and their people that delivered it were awesome. No bangs or dents anywhere and they had to bring it up a staircase with a slight curve. They wore their masks and were very customer service oriented

If you have ever had a big purchase go wrong, you’ll know this is a good idea. Warranties/protection plans can seem like an added cost for something abstract - until your appliance breaks down randomly and you are left to cover a huge repair/replacement cost. Wise to spend a few extra bucks now rather than hundreds or thousands later.

Great economical way of eliminating any concern of repair expenses.

This was a life saver. Glad we purchased it. They ended up replacing the entire refrigerator because they couldn't get someone to come fix it. They brought the new fridge, hooked it up and took the broke one.

Delivered on time, plenty of updates prior to arrival, very polite and respectful.

It is more spacious than our previous refrigerator. The doors have plenty of space for condiments and bottles of wine. The media hub is perfect for listening to music while you cook, and adding our own photos was a nice touch.

Geek squad is always there when you need them. They are very professional and we love the team in our local area. They are very knowledgeable and helpful. Keep up the good work and thanks for all of the support.

Geek Squad has been great. I get one-on-one attention and all my questions are answered. If I don't understand they will take the time to explain things in layman's terms. Great expeience.

I have to say the Geek Squad warranties have been great! I have had to use them through the years on a couple of items and there are never any hassle or question when needed. The staff is always great to work with. I never buy any produce wihtout the purchase of the warranty offered.

I buy the 5 years on all my appliances l lost a tv because a part went bad they came to my house found the problem said they didn’t make that part anymore so l got a brand new TV

Great service having my fridge installed. Fast and knowledgeable. They even had to remove the handles to get it through a doorway.

Haven’t had to use it yet but it is nice piece of mind having it.

Best Buy has great protection plans. Have used them in the past and they are very thorough and get things fixed quickly. For problems, the Geek Squad comes and fixes it quickly. For protection plans, Best Buy and Geek Squad is the best.

Will never buy anything from Best Buy without Geek Squad protection. Not because we don't trust things from Best Buy but because if something goes wrong the value is too good to pass up. Best Buy does take care of its Geek Squad customers.