Customer Ratings & Reviews

I purchased the geek squad plan for my freezer because the plan covers food upt to $300 and damage due to power outages which is what ruined the my old freezer.

This is a great purchase, it saves you money when you buy extended warranty plans, get your freebies as far as things being removed from the house that they would normally charge you for and all the tech support you would ever need. It is a must buy!

Geek squad is always a great idea. We haven’t had to use them yet but glad I have it if needed for a great price.

[Employee of bestbuy] It’s always a great idea to insure that your items arr protected by geek squad I always get protection great price

I could not function without Geek Squad support. I have had their service for years and call on their help fairly often. Their ability to remote in and fix whatever is happening is priceless. Rarely have to take computer to store for service.

I’m glad I purchased the membership, Geek Squad has helped me out so much.

I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

Took multiple times, numerous calls, various in-home tech service visits, but end result, frig broke down and they replaced it. Highly recommend getting the service plan!

Soon after my freezer was delivered and turned on one of the shelves shattered. I called the Geek Squad and they they arranged for a replacement to be sent out a couple days later. Everyone was so nice and I am happy with my purchase.

Greek squad protection is awesomefor have the feeling of insurance if there is a problem!

Always great to have competent people handling your precious gear. And GEEK SQUAD always delivers on care and quality.

They delivered and hooked up my refrigerator beautifully, left no mess and took all of the packaging with them

I typically don't worry about extended warranties as items are being built with longevity in mind. Of course, that's not so with electronics, (built in obsolescence).

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

Worth the money for the protection! I don't have to worry of anything happens.

My geek squad protection plan always comes in handy I have it fit all my Appliances and textra and whenever something goes wrong they're Very professional and are a literal lifesaver

Always very helpful. Wouldnt buy anything without this protection.

within 1 year of purchase, my GE freezer is constantly running extremely loud. Today the squad came out for a 3rd time, but still they don't have the correct parts ordered from "GE", and now scheduled for a 4th appointment. UNREAL!!!! Oh yes, and the window is always 7am-7pm -

My family really likes the functionality of this refrigerator. The space inside offers great storage and the side shelves provide room for larger items such as gallon milk containers.

The warranty is good but there are a few items you should red in fine print. As with my experience with broken TV, the item is taken and they can take time to repair it and you will be without the appliance for a few weeks. Bestbuy tries to sell it to you. Often unnecessary if too expensive. Take it if you must