Customer Ratings & Reviews

The Geek Squad protection plan seemed like a more affordable option than the TotalTech yearly plan. I haven't had anything break or need to be replaced but believe this will be a better value.

Excellent freezer firmy family. I like the controls being on the outside. Set up was easy since the delivery guys unboxed it and took the boxe with them. All i had to do was add the handle and plug it .

We purchased a protection plan. We do that every time we purchase an appliance because this is going to a rental house. If the tenant has a problem, they can call the Geek Squad and get it taken care of.

I purchased this policy because it was 1/2 price and was the same price I would pay to get a backup device installed in my car. So for the same money, I got the install and year of geek squad service. I saved on my Apple care too. If the price was 150 a year again I might buy it again.

The specs were perfect. The refrigerator fit exactly where I wanted it to, it looks sharp, and there is pleanty of space on both sides

I always buy the protection plan. I have learned now though that you generally need to call the manufacturer the first year since Best Buy cannot help you if there is still a manufacturer’s warranty.

The people have been very helpful when calling for assistance. The hold time can be a little long if you get transferred and some of the questions are repetitive, but overall it is a good value.

An excellent product, silent and does not take up much space, I recommend it 100%

The geek squad took care of all my needs without hesitation very happy to have the experience with them

Comforting to know this will take care of any ussues

They did really great job on fixing, they were so much helpful replacing old to new

Geek squad is alway amazing.very knowledgeable about all of the products they are selling and working with. I recommend it to everyone.

The 2 gentleman that delivered the refrigerator where so respectful and new what they where doing.

Delivered my item and explained the warranty. I know if somthing happens i will be taken care of.

Haven't had to use this yet, but it gives me peace of mind to know that if anything goes wrong, it's covered.

always a good thing to have an extra warranty. i have that,plus they repair at my home or replace it.

I picked up at store and installed it myself. Did not use Geek Squad.

This fridge is ok. Keeps food cold so that's the big thing. The only complaint I have is it's hard to fit most glasses well for getting water out of the door as the water comes out so far forward I have to hold the lever with a hand and hold the glass forward. Otherwise, nice fridge, just costs a ton as all of them do!

We love the four types of ice! There is also plenty of space even though it’s a counter-depth fridge.

Great value for a 3year plan. Hopefully i won't have any issues with my refrigerator, but if so im happy to know i can depend on geek squad to solve the issue.