Customer Ratings & Reviews

The geek squad 5 year protection plan is a great plan . Simple to use.

This will definitely give me piece of mind with my new fridge purchase.

Best warranty you could possibly get. Any purchase i make at best buy, geek squad purchase is a must.

Affordable, which is key. Do wish I could extend it if I choose to.

nice price for a great setvice plan you can use for years

Haven't had to utilize yet for refrigerator but in past when we purchased for other items we were happy with service.

Great refrigerator plenty of room in both compartments

I'll let you know after I call them out to fix the main door again. It doesn't stay open and will "drift" back to the closing position which causes a problem when I am trying to load or retrieve stuff. A quiet unit, much quieter than my previous Samsung (7 years old). Has great features like one of the two bottom drawers can be used as a fridge area (to chill wine) or can be a freezer, depending on how I want to program it.

Beware of these service plans, these types of "warranties" seem harder and harder to use. I have normally purchased my large appliances from Best Buy because of the service plans, but I am considering going elsewhere in the future. Fridge has been having an issue and I called to get the fridge serviced, they tell me that the fridge has a warranty with the manufacturer for 10 years parts and 5 years labor. I spent two hours trying to get ahold of Whirlpool and finally talking to them they confirm that but the warranty does not cover the service call to see what is wrong with the fridge, so I am geek squad tells me this time they won't authorize the service call without a RMA number that I need to get from the manufacturer, so I have to waste more time now to get this information. I was a big believer of Best Buy and Geek Squad, this has changed by this whole experience.

I have not had to use this plan yet and I hope I do not have to. It is nice to know that Best Buy has my back in case something goes wrong!

We always choose a five year extended warranty. Comes in handy

Fridge delivery persons nice, professional, very helpful!

The agents always help the best they can when needed for my MacBook.

Purchase the protection as a backup we have had plenty of problems in the past with this particular item and having geek squad sets our mind at ease

I hope I never need to use this , however I think having the knowledge that Best Buy is the provider means they stand behind what they sell.

I havent had to use the service, but always like having the peace of mind in case something goes wrong with the unit.

Fridge was nice very cold would recommend thos tp anyone looking

Not much to say, it's a warranty. Haven't needed it yet.

awesome great customer service highly recommended at a fair price

Great 3-Year Standard Geek Squad Protection. My new refrigerator has a lot of electronics on it with the touch screen and applications. Peace of mind.