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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5691 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 5,691 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature. Never have enough service these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad part is if anything happens after the first 14 days and before the one year mark you have to use the manufacturer warranty. Totally worth the costs. They have saved us hundreds in repair bills. Everything I get I buy the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced protection my old machine failed in three years with no geek squad had to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firat appliance purchased as homeowners and jts lerfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Geek squad warranties are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome job putting on my screensaver?That was under warranty, did not give me no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek in the squad. Always doing the right thing to help out the customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best service! We love geek squad for all of our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this . Its worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer/dryer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, LOVE this new washer/dryer. Its so easy to work and it does a great job. Its near perfect for elderly , handicap people like my husband and i. The filter is easy to get to and do. The only problem is we have to have one of the girls to fill the dispensers for us, because they are low to the ground. Also they have to clean the pumps for us as well when it needs it because it also is low to the floor and hard to get to. Thankfully it does not need either of those very often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase this to protect our appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squar installed my LG wash tower fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came early and were friendly. They did the job quickly with no issues. Hauled away my old washer and dryer and were gone. Use Geek Squad if you need it done fast and right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best decision ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its awesome! we've had this for a few months now. if there are any errors it easily explains how to fix the issue. any issues are always just minor normal upkeeps that we forgot to do. I recommend this product 10/10. Some people say they aren't sure how they would like not being able to start another load while one is drying; with my experience it has been much better to take the time to do it this way then to constantly forget my clothes in the washer and have to rewash them because of the odor. this I can turn on in the morning and head out if I need to. also the timing is very efficient and doesn't take long at all to wash and dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand of washer and dryer set I’ve purchased. Will definitely purchase again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten Geek Squad Protection on all of my major Electronic Purchases and they have yet to let me down when it comes to needed assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to make it to my 5 years but i can rest easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe than Sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a replacement washer and dryer is never a welcomed expense. Luckily we had our LG appliances for 15+ years with only one service call. No one wants this money outlay for new appliances, and to add on the service is an extra cost, but the peace of mind is so worth it. Best Buy’s no questions asked policy for a service call is worth every penny. Try to find a repairman the day after a houseful of company leaves you with a million towels and sheets to launder. You’ll pay more for his service than the service plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan seems to be the best in the field

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions with apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent at helping with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I sleep better at night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have the extra warranty coverage. We always buy extended warranty. The technology of the newer appliances makes it difficult for the average Joe to work on the appliances. I sleep better at night knowing I have warranty coverage.

    I would recommend this to a friend