Customer Ratings & Reviews

It does what is supposed to do great dryer and great price

Great Protection! Highly recommend anyone investing in washer and dryers to consider protecting your purchase with Geek Squad! The Best!

Very happy with Best Buy. Very happy with Geek squad. Always coming in clutch!

I recently used a geek warranty & they completely stood behind their word. I have purchased other warranties that said That would & they would do would Best Buy did but did not. Best Buy geek warranty is great.

In order to be safe I got insurance on the washer, in case if anything goes wrong, so far so good nothing happens. Love my washer, especially the top load.

The agent was nice and competent but the policy is crap. I had to wait 30 days to see if the part would arrive to the warehouse and if it didn't my washing machine would be replaced. The part never arrived so I got a new washer but we had to wait 30 days which meant going to the laundry mat until it was replaced. The CS rep told me I could buy a new one but why would I do that when I have a warranty policy? It made no sense.

Haven’t had to use yet so unsure 5-star. Expect all will be good.

Bought warranty for my one day old washer and was installed by bestbuy staff. Day later it broke. Wasn't flowing water. Best replaced it with 2/3days and got a brand new one! I think it had a bad seal or o-ring

Love the quietness and look of the washer Went back to buy matching dryer

Thankfully haven't had to use this yet. It is peace of mind do to the expense of appliances nowadays. I wouldn't purchase a major appliance without it.

A great value. I wanted to protect my purchase. It gives me comfort to know I can rely on the Geek Squad to fix any issues that may arise.

Immediately purchased in case there were issues. Had a concern with the dryer. Technician came out shortly after the installation and resolved the issue

Value seems appropriate for the proper protection of an appliance.

I buy all my major appliances from Best Buy. One of the reasons I do this because of the Geek Squad Protection. It's not very expensive and it's not hard to use when you have break downs with electronics or appliances.

Had a lot of problems with Washing machine after multiple visits and run around 9 months later is was replaced!

A good plan that makes me feel safe for 5 years. got this coverage for my LG wash tower

Replaced my old washer since it broke too many times, gave me the value of the washer back in a gift card to buy a new washer.

Bought this for peace of mind - especially important with high-value appliance purchases. Used for another appliance and it was a flawless system.

Getting this protection plan never goes wrong. You never know if you need it and it’s not that pricey in my opinion

I love to have someone who is knowledgeable on the computer. I need some help in installing somethings and he was great.