Customer Ratings & Reviews

As far as my purchasing the 3-year Geek Squad Protection Plan...I have not had to use it per se, but glad I have the peace-of-mind if/when I do .

Love the warranty and Geek Squad able to assist with any problems.

Quick & easy checkout for my washer when it came to buy it in store. We have had their services and they are quick, puntual, and efficient with the services they do. Awesome overall!!

For the price, this washer measures up with the best of them. It has quite a few washing cycles/options. It operates so quietly that you would swear it's not on. Everything comes out clean as expected. Very pleased with it.

Hopefully will be good if I have to use it! Until then I don’t have much to say.

Hope I do not have to use this but it is good to have.

Peace of mind. it’s that simple. When you purchase something From Best Buy You already expect quality. But there’s nothing wrong and it’s a very smart investment to get a guarantee, especially for five years and especially for a washer or dryer. To know that if in the unlikely event anything should go wrong I don’t have to deal with the manufacture. I don’t have to deal with making 10,000 phone calls. I could just simply call a Best Buy. It’s broken they come by they take the old one away and give me a new one you can put a price on that you just cant I can’t imagine anybody not getting the warranty

Never got to use this,but it was reassuring to have

Sometimes these extended warranties don't pan out, this is twice with 2 different appliances that it paid for itself!! Had an LG washer, great machine but for some reason the wifi would not always activate. Had Geek squad come to look at it and they replaced some parts, but issue remained. Geek squad then send out another company to look at it and he ordered another part. I then get a notification a couple weeks later that Best Buy is replacing my washer with a new one because they can't get the part! Win for me - use the washer for two years and only cost me the price of a 5 yr warranty!!!!

It's very, very good. And there's a great section, of staff. We recommend this store good stories.

5 year protection on a 3k washing mas home sounds pretty reasonable to me

I am very happy with the purchase i made on this day.

I got a 5 year warranty for my washer. I didn’t receive any paperwork on the warranty. I called the geek squad and was told I didn’t need it. I hope not. The washer is doing great. I wanted a warranty for piece of mind and I hope it’s as simple as making a phone call if repairs are needed.

Had the Greek guy come over to look at my new washer he was a very nice gentleman help me out really appreciate his service

So I use these in the agriculture industry. Odd I know. I work on the computers on tractors and I have to be around really big and really loud tractors and motors. These work amazing at protecting my ears from tinnitus. I also listen to songs and make phone calls. Here is the rub: Although the sound quality of my voice over the motors sounds great. But as I’m talking the buds like to walk themselves out of my ears. Or if I’m chewing gum. Never fails. I’ve tried ever tip they offer, if it’s not behind the ear it walks out. But quality of audio and phone bar none. I love love love that it tells me when I’ve hear noises too loud for too long!!!! I need this desperately in my life! How do you know if your listening to things too loud if you can’t hear outside noises. All that being said best pick. Now if you had bids that stayed in during everything, I would be thrilled.

Haven’t had to use derive yet but I’m sure there will provide great service

My stove broke right on the end of geek squad warranty. They tried to get parts which ran past the date of the geek squad warranty and since they couldnt get the parts within idk 30 days so they replaced my whole stove with a similar newer model gor free and the stove was about $800+. Have had trouble with a washer in the past. I made it within the warranty once, saved me a ton of money, second time wasnt in warranty and it was just time to get a new washer, by the time you spend the money for a tech to diagnose and repair your better off just buying new. All in all I will 100% always reccomend best buy and there extended warranty options. Only complaint is it does take a while to get a tech to your house sometimes more than two weeks and depending on your issue you have to add on time for parts and then another scheduled trip. Whole process start to finish takes about a month and half Id say for both instances with my stove and washer to get fixed or replaced.

excellent service im happy to count with there service

Agents were amazing and super helpful with installation

Exelet and a big washer and clean the clothes out so good