Customer Ratings & Reviews

Haven’t needed to use this service yet. But I’m hoping things will work out smoothly if something happens

The agents installed my dryer quickly love the color

Great quality , decent price, very recommendable for purchase. Thanks to the staff for explanations and shared details about the product.

No hassle service, easily to make appointments, CS is the best!

I love the protection plans. So if something happenes to it you get a new one

I always purchase geek squad protection because when needed they come out and quickly and courteously assist and correct the problem/issue.

I called for a small leak everytime i did a clean cycle. Turns out when installation was done, it was not leveled. Geek Squad guy knew what he was doing exactly. Happy I got the extended warranty.

Not exactly sure how to review this as I haven't used it yet, but I want the 25 Best Buy points

excellent extended warranty service, just what i needed

I would recommend geek squad for anyone. It’s important to get it on big items like a dryer

I think that it is a wonderful idea to purchase the service as it will help me if anything happens with my device

I get geek squad protection just because it nice to have.

I haven't had an issue with this team. On time or set appointments. Customer service on point.

I haven't needed to use the plan for this particular product, but the service and replacement plans Best Buy offers are always worth it. Get the product fixed or replaces - no hassle. It's a no-brainer.

Always purchase extended warranty such as the one Best Buy offer. It is a no brainer to get it with your purchase

These are great washer and dryers! It has all the bells and whistles to be energy effecient too!

I am so proud of purchase and it really has been a blessing

I forgot to add protection to my appliances when I purchased online. I went inside of the store and purchased protection for my appliances.

samsung outstanding quality & customer support is great! questions answered when needed, tips , but always a great machine

Best Buy Team was amazing. On-time, friendly, installed the washer quickly and ensured everything was cleaned up prior to leaving.