Customer Ratings & Reviews

The warranties are affordable and worth the money.

I love how they schedule you for the appointment at least

Had to use Geek Squad the first week as one of the hampers came undone, causing the washing machine to be loud and the rubber seal to not be flushed. Geek Squad came out right away and immediately diagnosed and fixed the issue within the same hour!

My first machine didn't work properly so they replaced it with a brand new one.

I hope I don't need to use Geek Squad for my purchase. If I do need to use them, I know I'm in good hands.

Love the GS membership as we are avid Best Buy fans and buy all of our electronics here. They were great upgrading our computers.

they have backed me up since I got the warranty especially my dryer, Now I'm calling on my washer and we shall see how they do, I haven't really had any problems with best buy and their warranties geek squad has not failed me yet, so I can only give them good reviews,

With Geek Squad you get a peace of mind. I don't have to worry about going anywhere else for repairs. Geek Squad will take care of it.

Very good value for an extended warranty especially for a modern machine.

Good product. Good pricing. Very affordable. Five stars

Your appliance is only as good as the extended warranty, or "Cheese" that you buy. Most modern appliances die within five years. Generally the parts are scarce because they go through them, so hopefully you can return the damaged unit and get a new piece of junk for the same price.

Help is always here when you call they have the answer .

Geek Squad excellent customer service! Called to make an appointment and they came next day first thing in the morning and diagnosed and solved my issue within the hour regarding my hamper being disconnected in the washer drum!

geek squad on large purchaSE with lots of moving parts like a washer or dryer -- call for service before one year is up regardless if you need it

I review the Geek Squad service agreement and found it quite comprehensive for more then just faulty product coverage...

A five year warranty on new washer for a very reasonable price. I no-brainer.

Please take my advice and purchase the available extended protection. I don’t normally purchase extended protection, however with all the technology today I thought it would be a good idea. My 3 year old washer developed an issue that couldn’t be repaired. Best Buy did a great job of assisting me with a replacement and covered all of the expenses except hoses and the new extended protection. I’m completely satisfied!

I have not used this for this purchase, but i ha e used them in the past- great service!

I’m giving this 5 stars not because I’ve had to use it already, simply because I have used these enough in the past and I swear by them. I have never had an issue with the geek squad.

This product offers great value for money. It's well-made, durable, and has all the features needed at a reasonable price. It would definitely be recommended to others.".