Customer Ratings & Reviews

Recommend Geek squad for your repair needs. Very polite staff.

Love the simplicity, ease of use and ability of these Washer and Dryers. Great choice, great price

The price of the geek squad service is so affordable, it feels like you’re getting away with something. For a few dollars more you get the security of knowing it’ll be fixed or replaced is everything for me, bc I’m not a wealthy person. When I buy a big ticket item, I’m paying cash to afford financing, but it’s a big chunk of your income at once, so to have the security of the protection plan makes me feel better about spending that large sum of money.

Having the 5 year Geek Squad coverage is a great bonus to any product. Made my purchasing a new dryer easier and made me feel more confident.

My washer could not be repaired and was covered under my extended warranty. There was not any problem working through the process and the replaced was scheduled for delivery 2 days later. Service dept ROCKS.

The contracted company that installed the drier broke my hardwood floor. They need Geek squad to do all of the installation. This is the 5th time I’ve had problems

Service was quick, easy, and the process to add the additional warranty was seamless.

Always buy extener warranty with large purchases. Only downside is that if you claim, you lose the remainin years/months of warranty and have to rebuy for replacement product. If I did not lose the extra year of coverage I paid for I would have given it 5 stars.

Good and easy to use. Will give 5 star. I am satisfied with the product.

I have always bought my appliances from Best Buy and always buy the extended warranty. The Geek squad warranty is great. Every one is patient, listens to the problem and when needed schedules repair service. The repair techs are professional, efficient and punctual. If you have to skip work to wait for the repair service, rest assured that Best Buy techs will be on time and do the job right the first time.

It is very quiet and big enough for a king size quilt. I can see through the lid. This is amazing

Great prod at a gr8 cost. The machine performance is a 9 out of 10. The vibration tech. wears out within the first two years. Other than that very clean wash. I love the self clean tech. Helps keeps down built up orders in the tub.

I called geek squad about my Samsung washer well they couldn’t work with that I had to call Samsung. They had me pushing the wrong two buttons my 17 yr old grandson showed me the correct two buttons to push. SMH they need to hire him

I would definitely get, since my last washer needed maintenance more than once. I used my five years and purchased again.

Excellent service for extended warranty. Good customer service. Peace of mind if repair is needed for 6 years.

Easy delivery from friendly guys! They called me on the way to my home, arrived on time and were very friendly. They picked up my old washer and dryer and dropped off the new one in about 25 mins. I was very happy with the service.

This protection service is worth every penny! Always have peace of mind knowing that should something go wrong, the Geek Squad is always there!

Great warranty for peace of mind. What you pay for insurance is highly recommended

The delivery team installed my Profile combo with great care! Was thankful with how quickly they got things done as well!

My geek squad service as the easiest and smoothest process ever. Came in and out and left everything perfect