Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5708 reviews
(5,708 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for being covered for five years. One service call would come to more than amount paid.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Obscenely bad service, terrible for appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance failed after 3 yrs, thought my Geek Squad protection would take care of it. Repair was scheduled, notifications were sent, and Vendor selected came out as expected and ordered needed part. Then I spent the next 5 weeks calling the vendor AND Best Buy, spending hours on hold trying to get info on the repair not made. Not even once was I updated on the status, and no activity could be accessed online. Finally talked to the Geek "Special Forces" who said I would be eligible for a store credit since part was still on back order (I was able to find 3 vendors that carried the part in stock, but BBuy doesn't look). Now waiting 2 more weeks, still no communication from Best Buy, NO credit issued.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is insurance and I hope that I never have to use it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
havent had to use yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well cant review much havent used it yet but the price was a great deal for that they get five stars
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washing Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my brother & he loved it! Especially the size of it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best option if you don’t want to have headaches on the future.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the standard geek squad protection plan very good to have. To keep your products protect it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works as exoected. Worth every cent!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got my Laundry Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect service very responsive and efficient work from the guys
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is very knowledgeable & helpful. I appreciate these tech people.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was reluctant to get Geek Squad coverage but knowing that I have it has been worth it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely need a service plan on everything one purchases.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best choice. Basically have plans on everything I purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely decided to get the warranty even though I never get them, it's better to be safe that sorry
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that if something goes wrong with my machine I have a place to call and get results fast.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best around goo es u a piece of mind knowing they are there to help at any point
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to have a peace of mine knowing I have warranty on my purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having a peice of mind if it breaks they'll replace it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of protection for little cost. Nice to have a piece of mind know your coverage for 5 years
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
LG Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extended Warranty Purchase for LG Washer. Extra piece of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
