Customer Ratings & Reviews

I haven't needed to use the 5-year protection plan yet, and hopefully I won't need to anytime soon. However, with the great value that I got at the Best Buy outlet, it was a no-brainer to go ahead and purchase the protection plan. For peace of mind, I would definitely recommend it to everyone.

A must when purchasing an appliance or anything electronic

This review is for a protection plan. It’s good to know it’s there. But I haven’t used it which means my thing didn’t break. So 5 stars.

Very professional workers , Helpful with loading merchandise and answering questions

The one thing that keeps bringing back to Best Buy is their Geek Squad Service. I’ve bought warranty service in other stores and no other store made my coverage as easy as Best Buy. Their customer service team are excellent. Now I only purchase all electronics from tv to computers to sound systems to appliances at Best Buy and so do all my family.

Haven't had the need to use the 5-year Geek Squad Protection yet, but knowing I have it gives me peace of mind in case something breaks down with my new washing machine purchase.

I always get a Geek Squad warranty on all my major appliances. This on is on a recent Washer purchase. I did have two major large purchases that I purchased this warranty on and it covered those two products with no questions or problems.

Perfect machine, very good purchase, highly recommended for home use.

The best protection for your products. Something everyone should get.

They were awesome with installing everything in. I would recommend the very knowledgeable Geek Squad for everything

Had a problem with our washer that was a simple fix. Geek squad helped us figure it out over the phone and sent us a replacement part to fix our issue. Two thumbs up for whoever we talked to.

I just love the size of my new washer /dryer from Best Buy.No need for abd adjustment.It was a perfect fit to replace my old washer/dryer.Since the dryer is ventless,I was left with a hole from the vent with no hose in it.I got a galvanized cover from Amazon ,priblem solved.

Purchased the 5 year Geek Squad protection service for my new Samsung Washer and Dryer. Have not had to utilize this service for the appliances yet, however I have utilized Geek Squad in the past and they are awesome and I trust them to fix it when I can’t.

My wife love me more now for this purchase, haha, for real she really love this set. Recommending to everyone 200%

Never had to use them yet, but gives one a form of comfort knowing one has help if needed!

Always protect your appliances with a service plan, you never know what will happen when the warranty expires

Excellent service. Delivery was easy and on time. Very professional service.

Quick and easy fast assistance very friendly and helpful

Already had to use it and had no issues fighting. Just told them the problem with my bad unit and the sent a new one. Glad i purchased this warranty!

Glad I purchased it in case something might happen or it just stops working