Customer Ratings & Reviews

Washer works great! Replaced a washer that blew apart. No problems with this one so far.

Very professional and helpful, made sure I was happy with my service

I was so happy that I had the 5 year Geek Squad Protection Plan. I had an internal problem with my Maytag Washer and the Protection Plan kicked in and they replaced the washer when it could not be fixed. Everyone was nice about the problem and now I have my new replacement washer. So I have renewed the plan when it came up.

This is a must buy for appliances as i do not think quality of GE/Samsung/LG are the same anymore. My last washer started having issues at 3 years and this is worth every penny for peace of mind protection

Great protection plan! I thought it started coverage after the warranty ends but im not sure because the protection plan says good thru 3/2025 and if the warranty is 1 yr then the protection is actually only 2 yrs. However the geek squad description says it starts after the warranty ends so i have no idea.

I am sure the Geek Squad will be pro's if I should ever need them.

I am not sure what to think about this protection. I have purchased it twice and needed it twice, but there is no prorating. Once the dryer is replaced, you need a new Protection agreement. I was six months in on a new replacement dryer. I am electing not to purchase this protection again. I will just get the unit repaired under warranty or replace at Home Depot.

wasnt expensive definitely worth every dime super nice and friendly

The agent mounted my dryer very professionally. They carefully carry the dryer minding the wall and protecting the floor.

Geek squad support,, always a good idea, !!!!!!!!!

So I highly recommend everyone purchase the warranty on your items you wouldn’t regret it!!!

We love the Geek Squad protection that comes with everything

The Geek squad was awesome! In and out in no time at all. I will forever buy this model! It is so reliable and looks good!

I always get extra protection when making big purchases. My last appliance I purchased I got the 3 year warranty and I never had to use it, Would definitely recommend.

Great, fast and tech fixed issue. Tech was fast to fix our problem

I Like My 5 Year Protection Plan. I Think It’s A Great Idea To Have It. I’m Glad I Have It.

I always get the Geek Square protection when buying appliances.

I know protection plans are deemed to be a waste of money, but for expensive purchases I would never not get it. The one time I did need to have one of my TV's repaired (I had it for a year before it had problems), Best Buy decided the 2nd time to refund the cost of the tv, which I then used to buy a new one. I bought this protection for my new washing machine. Gives me peace of mind knowing that if something goes wrong Best Buy is positively responsive.

Geek Squad is great value for your money! Don't hesitate and get the protection.

The warranty has come in handed it's always good to have that little bit of protection