Customer Ratings & Reviews

Very convenient using, set & forget. The app notifies you when your wash is done, what stage it's in & many more

Had some questions about my install, solved everything quick and easy

Have not had to use it yet and hope I never do, but glad to have

You can never go wrong. I always get the geek squad protection on almost every purchase I can. Easy exchange and or repair process.

Have never had to use it on any of my purchases but its nice to have

The ability to customize my setting which includes steam cycles on the washer and dryer is a game changer! This is honestly the best washer dryer set Ive ever owned.

I haven't had any issues yet, and don't plan to have any, but I got the longest protection plan that was offered. I'm a retired senior citizen on a fixed income, and I want all the protection I can get. You just never know what might happen. And sometimes I don't have the best luck. So I'm not taking any unnecessary chances.

Geek squad was on time for installation appointment and fast install great at what they do

Everything was good,Delivery on time,Service was really good

The geek squad is amazing! It’s better to insure your items and leave them in hand of professionals

The agents installed my washer and dryer and made sure everything was working as it should be with the correct connections and hardware.

This is one purchase that I hope we will never need, but it is reassuring to know that, should the washer ever break down during our first 5 years of ownership, we are fully covered.

I always buy my appliances from Best Buy just because they have the BEST protection warranties around. I have had to use a couple of them & was given a replacement immediately !!! It's refreshing to have found a business that treats you like a valued customer !!!

I love my Dryer its confortable inside and look great and any laundry nice color white and grey

I am so impressed with my front load washer and dryer by Samsung. It cleans well, it's so silent and the price was awesome!!!

I cannot see myself trying to fix one of these new appliances with circuit boards or whatever. And what exactly do I need, to try to figure out what is wrong. INSURANCE! Let someone else deal with fixing it. I’m not taking the day off (loose money) to waist hours if not days to try to figure it out while getting yelled at by wife. Yeah, I’ll go with insurance, much easier.

Love it - best thing around! Always good service!!

Geek Squad has by far the best and most affordable protection plans available. I was offered one from GE and they were going to charge me $1,459 to cover my fridge and oven.....I'm sorry but if they break, for that price, I'll just buy a new one vs having them repair it. Sears plans are also a joke, worst customer service I have every experienced was from Sears. Used Best Buy's plans before and will never go anywhere else now!

The Geek Squad is wonderful. They come at the time they said they would be here. They where quick and efficient

Perfectly amazing! Love the Samsung washer and all its capabilities.