Customer Ratings & Reviews

I am very happy with my Best Buy Geek Squad service plan. It was a great investment in the purchase of my LG Dryer. I have used Geek Squad service plans in the past and was glad I made the investment. Thank you Geek Squad.

Best part is warranty in case something goes wrong

Thanks again to the geek squad service. It’s good to know that Best Buy has this option to help their customers!! Our dryer and washer are working well!!

I would suggest that you review the Mfr service warranty VS BestBuy warranty, NEW Parts VS NEW or Used Parts. Like many customers I purchased my Washer and Dryer and Service Contract all together and opened a BestBuy Card for the BestBuy Points. You have a certain time to cancel the service contract without penalty as per your State Law on service contracts.

i hope i never have to use this, but it's a great service to have. 5 years is a long time for a warranty, so well worth it.

Product works wonderful still and is everything I needed

This is a great peace of mind. Always get the extra insurance.

They helped us putting the washer in truck. Great service!!

The agent was very respectful and helpful. Knew exactly what was wrong with my washer.

Haven't had to use Geek Squad this time but have always had a great experience in the past!

This protection gives us peace of mind if anything should break

From Store to Delivery top notch Service, old appliances were removed with the new ones taking their place with cars and Demonstration run.

It’s a protection plan not much to say about it…..

I had always had a pleasant experience with Geek Squad. Very professional and if they couldn't fix it they would off a voucher for the purchase price. will always shop best buy.

Great service! Fast and prompt setup! I am very satisfied

Due to Bidenomics, appliances are not as reliable, so the best advice is ALWAYS GET an extended warranty!

The washer removal and replacement under extended 3 year geek squad warranty was superb. Great quick and nice service.

Too early to know how good this plan is, so giving only 4 stars for now. Geek Squad has always been a great value for my laptops, printers, desktops and other devices, so I expect the plan on the dryer will be the same. The dryer was a gift to my daughter and son-in-law and I bought the protection to make it less of a hassle if service is needed, since their work and travel schedules leave little time to search for appliance service providers.

Sometimes the clothes gets off balance and it will shut off and you have to take clothes out and rearrange it to make it work

Great service, solved the problem quickly without question or hassles. Pleased with protection & I don’t worry about any problems, although I bought quality in the first place