Customer Ratings & Reviews

two products excelent and easy to operate and very clean

The geek squad did a good job replacing a cooktop that stops working. Worth the investment

Agent assisted in selecting the proper phone case for my phone. I truly appreciate the personal care.

I love, love, LOVE this new washer/dryer. Its so easy to work and it does a great job. Its near perfect for elderly , handicap people like my husband and i. The filter is easy to get to and do. The only problem is we have to have one of the girls to fill the dispensers for us, because they are low to the ground. Also they have to clean the pumps for us as well when it needs it because it also is low to the floor and hard to get to. Thankfully it does not need either of those very often.

its awesome! we've had this for a few months now. if there are any errors it easily explains how to fix the issue. any issues are always just minor normal upkeeps that we forgot to do. I recommend this product 10/10. Some people say they aren't sure how they would like not being able to start another load while one is drying; with my experience it has been much better to take the time to do it this way then to constantly forget my clothes in the washer and have to rewash them because of the odor. this I can turn on in the morning and head out if I need to. also the timing is very efficient and doesn't take long at all to wash and dry.

I purchased a 3 year protectiin warranty on my new washing machine.it is a great value and a piece of mind.

Great option to have I hope with the changes of the service it still works as good.

Great price for the five year extended warranty. Easy to get the extended warranty.

We haven’t needed it yet, which I guess is a good thing.

Very professional and helpful! They seemed very knowledgeable about what they were doing.

we always shop at Best Buy because they’re always so helpful. Best customer service.

Buying a replacement washer and dryer is never a welcomed expense. Luckily we had our LG appliances for 15+ years with only one service call. No one wants this money outlay for new appliances, and to add on the service is an extra cost, but the peace of mind is so worth it. Best Buy’s no questions asked policy for a service call is worth every penny. Try to find a repairman the day after a houseful of company leaves you with a million towels and sheets to launder. You’ll pay more for his service than the service plan!

Works great as it should good price and quality it drys the clothes as expected

Always a good back up. You can’t know when it will malfunction.

The only bad part is if anything happens after the first 14 days and before the one year mark you have to use the manufacturer warranty. Totally worth the costs. They have saved us hundreds in repair bills. Everything I get I buy the geek squad protection.

My agents installed the washer and dryer quickly and made sure it was all good.

Excellent professional work from the Geek Squad. They never fail to repair!!

Always recommend. Never enough help these days. Especially if your older.

I haven't used them yet altho I believe I shouldn't have a problem my son uses there services and always had good luck

Sometimes these extended warranties don't pan out, this is twice with 2 different appliances that it paid for itself!! Had an LG washer, great machine but for some reason the wifi would not always activate. Had Geek squad come to look at it and they replaced some parts, but issue remained. Geek squad then send out another company to look at it and he ordered another part. I then get a notification a couple weeks later that Best Buy is replacing my washer with a new one because they can't get the part! Win for me - use the washer for two years and only cost me the price of a 5 yr warranty!!!!