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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,721 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad I took this protection plans because Chester great customer service and they always there for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system had to return due to lack of empathy from delivery team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to get warranty anything you use through out the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer and dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are high quality home appliances which have already shown their quality to me. The cycles seem to fit my needs and I am very happy with them. I would buy the again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy appliances at Best Buy because of service plans.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the geek squad protection...it could come in handy one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to get with appliances. Needed help moving the washer and dryer after delivery and set up and they came back out and moved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLANS ARE GOOD, SERVICE NOT SO MUCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PROTECTION PLAN IS GREAT IT GOT ME A BRAND NEW DRYER AFTER THE OLD ONE CRAPPED OUT

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my service protection yet but I feel so much more secure knowing that I have it on some of the most expensive appliances I've ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I teally liked them. They work as advertised. The clothes come out very clean and the dryer works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them yet for my washer machine and hoping I don’t have to use them any time soon. But I love geek squad protection due to previous electronics and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great service to get when purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase an appliance without this service. Installation and removal were very efficient. Also, a call about an issue was quickly answered and resolved by phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer work great and are very quiet. The ordering process was quick and easy and the delivery and installation were done very quickly and carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars on good faith.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the advertised description of this service, it seems like a good deal for the money IF they honor it. My appliances are only a few months old now and fault-free so I cannot give a review of an actual experience yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ! Best Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this insurance because it has very good coverage for the price. Haven't used insurance yet, but it looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had some noise or the installation not done properly and had it fixed immediately. Did not use it for any other services yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this geek squad protection after my 3 years old washer broke too soon. I regretted not getting one for that, it would have saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but I wish they will give you a shorted window for their visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get yourself covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invest in your self buy some nice things but when you do make sure to get the protections plans. Ya never know what could happen. Better to be safe then sorry.

    I would recommend this to a friend