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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 5,721 reviews
  • Rated 5 out of 5 stars

    Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use it but I’m glad that I’ve got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints really. Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints really. other than Works good. takes forever to wash i just bought it because it was on sale and a lot of other ones were on backorder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new laundry washer. Hoping that Geek Squad will provide good service when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added 5 years protection warranty to my new washer. No bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of best , well is best buy , if you have a small space and wanna save money make sure you get this , no noise a all .3

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Wonderful Experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and knowledgeable that's why I keep coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it was a great decision for added protection against mechanical problem. It's better to have it and not need it than to need it and you don't have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hoping everything goes well with my purchase and wont have to use my extended service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect set for any home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set and the WiFi is amazing the color is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this plan for peace of mind based on experiences we have had in the past and how the Geek Squad helped. Hopefully we will not need them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repair Scheduled Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair was scheduled adequately, and the customer service rep was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing so hopefully wont need it But theyve alway been helpful with other appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for first time buyer appliances!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad awesome and knowledgeable very patient, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my dryer. I do not expect much to go wrong but nice to have an assurance that if something does malfunction I can call geek squad to address the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good extra protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced protection that I recommend buying when you buy electrical or electronic products at Best Buy, it always complies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced leaking samsung. So far so good. Hope it doesn’t leak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD REPLACED VERY QUICKLY WITHOUT TROUBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again, a very good value. would not purchase without this fantastic extended warranty. Have used one previously without any problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works really well. Coothes are nice and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer stopped working. Called 800 number for Geek Squad Protection to set up appointment to have it fixed. Geek Squad came out in a reasonable amount of time and fixed the dryer quickly and efficiently. Thank you!

    I would recommend this to a friend