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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 5,721 reviews
  • Rated 5 out of 5 stars

    Geek squad completed the return seamlessly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to review the product because it was broken. Geek squad was great about the return. They paid me quickly and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need more protection. Than stadard warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 year protection. A must nowdays. LG only covers 1 year on labor. That 10 year motor waranty on their washers, only pays for parts not labor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Either pay a device guy or pay Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned that getting protection on appliances saves you money in the long run. So I added it to my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days, an extended warranty is a requirement for today's appliances. They aren't built like they used to be. This one is fairly priced and has good coverage. We certainly used the one we had with our previous appliance...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t purchase a household appliance without also buying a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy support. Hassle free.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is highly recommended to anyone purchasing any appliances for household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all your appliances. Definitely gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet but knowing i have it is a relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the geek squad warranty. They are very professional and get the job done. I haven't owned this dryer for very long. But I have never had any issues using the warranty that I have purchased through the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have for a break down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't had to use the protection plan. we have used a protection on an ather product and it was worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 year standar protection is great. I had already use it three time and every time they have help me right away, and I haven’t spend any extra money. I do recommend this protection because it saves you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad def has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service as bst buy has excellent quality products but I know they have helped me tremendously in the past with my computer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty for any Best Buy product. The only company that has a hassle free warranty process! Items always get fixed or replaced promptly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered my dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought the dryer on time and promptly had it hooked up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by geek squad I recommend you to use their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind..they are professional and timely respond to issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliances came on separate days. They waited until they all arrived before hooking them up so they didn't damage them by moving them around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad protection for appliances before and had great success with there service, I expect to have the same results from this purchase as well

    I would recommend this to a friend