Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5721 reviews
(5,721 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good Customer Service When Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many may not need Geek Squad Protection depending on what you are buying, but it's definitely a good option to have in case you require assistance or are buying something prone to have problems.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Appears to be a good program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you.
Rated 5 out of 5 stars
Peace of mind coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy I haven't had to use it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy I haven't had to use it! Insurance is always a rip off until you need to use it. If you have the funds it provides peace of mind.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use them yet, but after reading the fine print, seems like a great value.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Was fast and easy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really recommend the product no problem what so ever.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service Repair Specialist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should not have had this use this service since the dryer is brand new and only 3 months old. I did have to call in a request. The Service Repair Specialist was excellent, knowledgeable, and extremely helpful.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hoping never to use it but we know it’s there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with both appliances that we purchased and we were happy to get the warranty just in case there is something that happens
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get a extra warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I bought a extra warranty because you never know and so far haven't had to use it at all
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional they know what they do and the are very kind and understandable
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have assurance from the Geek Squad when I purchase my appliances.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from geek squad. I got it as part of Total Tech membership.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never know when you need it if you use it everyday
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Done deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents delivered my washer and dryer on time and setup was fast. Thank you
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek warranty is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently used a geek warranty & they completely stood behind their word. I have purchased other warranties that said That would & they would do would Best Buy did but did not. Best Buy geek warranty is great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad when you purchase a expensive item. They really protection you from any future damages.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection is best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer/Dryer installation was done very smoothly and professional services are very good. I would strong recommend warranty services
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best for overall protection , quality service and performance
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty helped my washer get replaced though in order to get it replaced we were still out of pocket $400.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
