Customer Ratings & Reviews

The agents installed and went over everything with me! I was very impressed and happy I purchased this protection.

Bought warranty for my one day old washer and was installed by bestbuy staff. Day later it broke. Wasn't flowing water. Best replaced it with 2/3days and got a brand new one! I think it had a bad seal or o-ring

I buy all my major appliances from Best Buy. One of the reasons I do this because of the Geek Squad Protection. It's not very expensive and it's not hard to use when you have break downs with electronics or appliances.

The 2 agents installed my new washer and tested everything and gave us a quick training on proper use of the new washing machine. Prompt and courteous service

I purchased a washer and dryer two weeks ago. I have also bought a protection plan for 5 years with Geek Squad. I will have a peace of mind in the next five years, in case of any repair needed.

I tend to buy warranty for my products, it gives me a sense of security in case anything happens. Will definitely continue to do so for my other products!!

Always get geek squad- I don't know anything else but it makes me Feel better knowing I have coverage

Im so glad they have 5 year option on warranty. I don’t have to worry about it for a while

They were wonderful. If I ordered something from best buy. I would want them to bring it to me. Good guys

Very satisfied with delivery of washer.Tech was very courteous and professional. Followed all covid protocols.Could not ask for better service

I was told by some reps that I talked to that I would get some kind of paperwork. All I got was a receipt and no paperwork. The geek squad behind the counter told the clerk that is all I needed. I would like some kind of documents stating what is and what is not covered. Not really crazy on how the whole thing happened.

I got this add-on for my products. Worth it. I had some minor issues and they came out and fix them with no problem.

I got this add-on for my products. Worth it. I had some minor issues and they came out and fix them with no problem.

I honestly never had to use the extra warranty i hope when time comes and i have to use the extra warranty it won't be disappointing

I always buy geek squad on majority of my purchases, their policy is so easy to deal with.

i PRICED OTHER EXTENDED WARRANTIES BEFORE I BOUGH THE DRYER. BEST BUT HAD THE BEST PRICE. HOPE I NEVER HAVE TO USE IT BUT KNOWING IT IS THERE GOOD TO KNOW

I am soooo glad this Samsung washer came with Greek squad protection.

I have NEVER had any problem with any warenty from best buy in any of my purchases. I always recommend best buy for almost everything. I am almost an employee without pay thanks keep up the great items thanks

Professional service d knowledge kind and punctual

In order to be safe I got insurance on the washer, in case if anything goes wrong, so far so good nothing happens. Love my washer, especially the top load.