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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 5,721 reviews
  • Rated 5 out of 5 stars

    Extended Warranty-Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the 5 year coverage. Glad we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered as they should have. My appliances were taken where they should have and installed as they should have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where great they installed washer quick and then they took old one very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been good to me on the few times i have needed them. Friendly, good service, and worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, work’s awesome, everything about it is perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but good coverage is listed. Always had good luck when I needed to use them in the past. Pricing is a bit high, it's gone up a bit recently. Must have for a washer/dryer though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad showed up to fix my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty service i have ever purchased. Very fast and friendly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it but I guess it’s good. I guess the service is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the service I will have to recommend it to anyone purchasing anything from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't had to use this yet. It is peace of mind do to the expense of appliances nowadays. I wouldn't purchase a major appliance without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately purchased in case there were issues. Had a concern with the dryer. Technician came out shortly after the installation and resolved the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection! Highly recommend anyone investing in washer and dryers to consider protecting your purchase with Geek Squad! The Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan. I have used this type of plan for my iPad and Best Buy was great. Great service from the staff. I highly recommend this service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for peace of mind - especially important with high-value appliance purchases. Used for another appliance and it was a flawless system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provided me with the perfect peace of mind. I know that if anything happens I will be able to go and get it fixed or replaced because of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable with my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value. I wanted to protect my purchase. It gives me comfort to know I can rely on the Geek Squad to fix any issues that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and installed the washer, explained how the washer work before leave our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my products quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents for Geek squad was professional and every courteous. They had on their masks and gloves, they cleaned up after themselves and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Lowe’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad seems to be better than warrantees purchased at Lowe’s. It was a hassle to get the refund at Lowe’s and geek squad covers power surges as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer / Dryer Extended Warranties Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend washer and dryer extended warranties. All of them I've purchased have paid off.

    I would recommend this to a friend