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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,721 reviews
  • Rated 5 out of 5 stars

    5 yr replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty from Best Buy is the best they always come when you call and if I have any issues they replace the items as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a relief to know that if something happens the appliance will be repaired at no cost. It will also be replaced if it can't be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the service everybody needs when shopping at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Its good to uabe the added support as an option.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sansung APPLIANCES SUCK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hum, i didn't that samsung dryer is cheap. I reversed door a d screws didnt screw in tight call best buy , best told me to call samsung but samsung was rude told even it a manufacured defect they didnot cover door issues only functional problems and refer me.back to best buy. Eventhough i bought the extended protection buy rep alfonso promised to help me resolve the isue with the stupid but see i just lie to he didnt call me as he promised me. SO IF ARE PLANNING TO APLIANCES DONT WASTE YOUR TIME WITH SAMSUNG BECAUSE AFTER THE 15 DAYS IF IS NOT A FUNCTIONAL THE WONT FIX IT. SAMSUNG SUCKS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Super quick and quiet. Stackable looks great. And I have not ever pressed the big extra power button yet. Solid build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with the new Insignia washer which broke in 3 weeks. Made replacing easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best buy's Geeksquad protection. I have used it in the past and always get it to protect my appliance investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection just in case something happens and it hasn't but I'm glad it's protected just like most things, accidents or stuff just happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased the service plan for some appliances we wanted and because we have been with BEST BUY for years we are confident that it will meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive now, cheap later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop checking for a review and just buy this. Do you really wanna deal with a broken down washer and dryer and no warranty? Don't be cheap. Buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing ever! i always buy a geek squad coverage on everything i get from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and professional with delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is very important I think ! it provide a great protection !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we don’t have to use this but in the past with major appliance, we had issues and with this protection plan we feel safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast delivery. Set up was easy very friendly men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Geek Squad always assist and are responsive. The cost is small amount worth the value that is delivered and not having to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installe my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an ok job installing my washer. Did quite get it leveled right. I had to have someone else to come out and get it leveled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better a warranty than Geek Squad. They are quick to respond and are very knowledgeable and capable. Never had an issue when dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan around. Has help me on more than one occasion

    I would recommend this to a friend