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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5722 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 5,722 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5yr protection for my new washer. Hope i never need to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom love the new washer and even more that it's protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent service well worth the money. You call if you have an issue, schedule an appointment that works with your schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good idea to add it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy not to add geek squad warranty. Nothing seems to last long enough not to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan and protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an extended warranty is essential. This plan is very well priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your are getting a digital pad washer and dryer I do suggest to get insurance. Even if it is the best brand ,the control pad,cords and system will be exposed to water ,quimicals and humid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people always and help me so quickly and quality staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are like insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek warranty on my purchased. I do because I have had items fail just after manufacturer warranty expired. it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starts with factory warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy need to let the customers know that this starts with the factory warranty so you are getting four year Not a fair price if four years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer-Dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had a challenge getting the machines to the installation area (in a condo) but got it done. I applaud them for their efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty the best in the industry. Highly recommend warranty and “Toal Tech Support” for outstanding service and discounts…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy the protection plans all the time but I do when I buy expensive appliances. I hope I don't have to use this but if I do I know Best Buy will fix or replace like they have for me before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the protection plan just incase my product breaks down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any electronics made in these day. They don't make products like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value for warranties and easy to call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Satisfied customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love the five year protection we have on our washer and dryer. If anything goes wrong on it Best Buy will fix it. It’s a must have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With any major purchase you need protection on your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it but glad to have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very happy with the service i hope that my new drier and washer continue to be working well for many years

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you've had a great experience so far! It's been a pleasure to help you out. Please let us know if you have any questions or concerns.

  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek squad plan,it give you an extra peace of mind.

    I would recommend this to a friend