Customer Ratings & Reviews

Excellent customer service!! My dryer was installed with the greatest professional care. They showed me how to use my new machine and how to keep it clean. The customer service is outstanding.

Agents were very easy to deal with and heloed install as promised

I bought the pair for an upgrade and couldn't be happier.

Love Geek squad! Very friendly associates! They planed in advanced and ordered parts before my appointment. In one visit it was fixed

Got it because it is important to have and I’ve always had a great experience with their service!

Had no issues contacting support and scheduling appointments. Techs were professional.

I called for a small leak everytime i did a clean cycle. Turns out when installation was done, it was not leveled. Geek Squad guy knew what he was doing exactly. Happy I got the extended warranty.

Did this for peace of mind. I have only ever heard of positive things surrounding Geek Squad.

Geek Squad does a great job with their protection services. I've used them in the past for many items and have never had an issue.

Delivery was as expected. Delivery was fast & efficient

Great customer service! Plus, my appointment was schedule quick.

I haven't needed to use the plan for this particular product, but the service and replacement plans Best Buy offers are always worth it. Get the product fixed or replaces - no hassle. It's a no-brainer.

Great. I loved this. This is great service. I recommend

Everybody needs to get the warranty totally worth extra cash

I’m glad I got the extension. Best Buy offered good deals.

I had to get this protection plan. My husband and I bought our first brand new washer and dryer and we wanted to make sure they’re protected!

Always purchase the plan for a piece of mind on your purchase because you will get taken care of easier then dealing with manufacturer.

I’d love it the quality is pretty much the item was expected.

I bought a washer and dryer and also a protection plan. for a piece of mind, I want to make sure that if something 's wrong with the appliances, the repair will be covered.

I like this washer a lot but I feel like it needs to input more water for bigger loads