Customer Ratings & Reviews

Besy Buy is a great company IMO. The service techs know their stuff IMO. I would recommend the piece of mind on high dollar items

The agent was nice and competent but the policy is crap. I had to wait 30 days to see if the part would arrive to the warehouse and if it didn't my washing machine would be replaced. The part never arrived so I got a new washer but we had to wait 30 days which meant going to the laundry mat until it was replaced. The CS rep told me I could buy a new one but why would I do that when I have a warranty policy? It made no sense.

These are great washer and dryers! It has all the bells and whistles to be energy effecient too!

Great to have for new products if something goes wrong

great option to protect your high value appliances

Washed our nicely and easy to use..................!

The installers were efficient and timely. Answered all questions well and was able to operate the pair with no problems. Thanks.

I love the protection plans. So if something happenes to it you get a new one

Very easy to get, and very worth it. Given the cost of the original product, getting this really give you peace of mind.

Superb!! Beautiful, quiet, great value. Purchased on sale and received an awesome deal. I love walking into my laundry room!

These guys were the best! Installation was quick and easy. Very professional, and extremely friendly. At great feature of Best Buy

Purchasing the GEEK SQUAD warranty has been really a plus. When we needed it- it was so easy to use. No hassle, no hidden strings, NO EXTRA MONEY I had to give out of my pocket. NICE!

Purchase geek warranty from Best Buy, when item have a problem geeks squad is there to fix it or replace your item completely brand new

I definitely would get geek squad warranty. Washing machines can break down easily. I had already had an issue and used my warranty

I have Geek Squad plans on all my appliances purchased from Best Buy. Feels good knowing I can pick up phone and get help if needed.

Bought the warranty for my washer/dryer. Haven't had to use it yet but from the research I did it was highly recommended.

Well worth the price. I always get the protection plan even if it’s brand new we don’t know Somali bottom Friday and was ready to go home

I love Geek Squad! They are by far the best for taking care of our electronic needs. Thank you!

No hassle service, easily to make appointments, CS is the best!

I recommend getting coverage on any item that is financed.