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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5722 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 5,722 reviews
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the geek squad service. They are very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The applience is good not sure id the price is good or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad! Definitely worth getting the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals with their Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first washer was defective and the next week I had a new washer that I like and I am happy with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for appliance. With all the electronics it is nice to have a safety net in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for appliance. With all the electronics it is nice to have a safety net in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features and the accurate of drying!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for your major appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always worth getting 5 year warranty from geek squad for your major appliances - exactly what we got for our 4door fridge, washer & dryer, 65 inch SUHD Samsung TV. Peace of mind :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used them yet. Hope I will some day. I can’t rated them yet. We will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. it has good service . i reallly love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad I got this five you warranty on my applia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price Best Buy offers for this warranty was good and I got great service getting the warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Carl. Thanks for taking time to share this with us! We're glad you've had awesome experiences with getting help. Please let us know if there's anything else we can do.

  • Rated 5 out of 5 stars

    Never regret having a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and fast. They remounted my new units in my pedestals for my older model. The team worked fast and efficiently together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get the warranty when buying expensive machinery. Most of time we don’t use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery personnel moved my new washer and dryer into the basement and completed hookups and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer would very highly recommended for thise with big household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have called once on the washer. Sound at end.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound button at the end of washer, was working. The person I spoke on the phone, had it working, put I will have try. I am glad I have the Protection and will call again on this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad when we bought our computer but never had to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services and they know what are they doing fixing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service highly recommend excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I did it. When my machine was not properly dispensing my detergent, one call made it all.

    I would recommend this to a friend